Senior Technical Support Analyst/Junior System Administrator
3 weeks ago
Senior Technical Support Analyst/Junior System Administrator The Senior Technical Support Analyst/Junior System Administrator is responsible for supporting the comprehensive technology platforms for the Business by managing and coordinating all day-to-day activities for our client, while acting as a liaison between their vendors and the businesses requirements. The successful candidate will be enthusiastic, personable and a multi-skilled IT professional with excellent all-round technical expertise. They require knowledge of systems, hardware, technical support, macOS, Windows, Adobe Creative Suite, Autodesk, and multi-office remote infrastructure management. They must possess tech-functional communication skills with the ability to convey complex details in simple terminology for senior leadership executives. Responsibilities End-user technical support for macOS and Windows workstations Software troubleshooting and support for Adobe Creative Suite of products, Autodesk Suite of products Technical support of MS Office Suite of products System administration of Windows Servers and Email Servers Hardware support and inventory control Working closely with vendors ensuring client satisfaction and successful project completion Evaluating business needs, system functionality, and ensuring the primary objective meets or exceeds requirements Issue and risk management and resolution Escalation to Managing Director Requirements Minimum 5 years of extensive working experience in supporting multi-platform systems and related applications 4 years experience supporting macOS Knowledge of advanced computer hardware, including desktops, laptops, printers, switches and wireless devices Experience supporting Windows Servers Extensive experience with desktop and server operating systems, including Windows and Macs. Extensive application support experience with MS Office Suite Good interpersonal skills, team player and contributor to a positive team dynamic Ability to work under pressure; sense of urgency and customer service-oriented Versatility, adaptability to new technologies and change Strong organizational, priority management and multitasking skills; results-oriented Motivated, creative, flexible, responsible and proactive Availability to work outside regular work hours This is a permanent position located in Etobicoke, ON with an annual salary of $55,000.00 – $65,000.00 #J-18808-Ljbffr
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Richmond Hill, Canada Onico Solutions Full timeSenior Technical Support Analyst/Junior System Administrator The Senior Technical Support Analyst/Junior System Administrator is responsible for supporting the comprehensive technology platforms for the Business by managing and coordinating all day-to-day activities for our client, while acting as a liaison between their vendors and the businesses...
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Richmond Hill, Canada Onico Solutions Full timeSenior Technical Support Analyst/Junior System AdministratorThe Senior Technical Support Analyst/Junior System Administrator is responsible for supporting the comprehensive technology platforms for the Business by managing and coordinating all day-to-day activities for our client, while acting as a liaison between their vendors and the businesses...
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Senior IT Support
3 weeks ago
Richmond Hill, Canada Onico Solutions Full timeA leading company is seeking a Senior Technical Support Analyst/Junior System Administrator to manage technology platforms and provide technical support across multiple systems. The role requires excellent communication skills and the ability to handle various responsibilities, including vendor management and issue resolution, in a fast-paced environment....
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Senior IT Support
3 weeks ago
Richmond Hill, Canada Onico Solutions Full timeA leading company is seeking a Senior Technical Support Analyst/Junior System Administrator to manage technology platforms and provide technical support across multiple systems. The role requires excellent communication skills and the ability to handle various responsibilities, including vendor management and issue resolution, in a fast-paced environment....
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Technical Support Analyst/IT Administrator
3 weeks ago
Richmond Hill, Canada Onico Solutions Full timeTechnical Support Analyst/IT Administrator The Technical Support Analyst/IT Administrator is responsible for maintaining the company’s IT desktops, laptops, and networking systems. The position will troubleshoot desktop issues, diagnose network related problems, manage Windows Desktops and deployment, and assist with MS Hyper-V, and VMWare. The successful...
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Technical Support Analyst/IT Administrator
6 days ago
Richmond Hill, Canada Onico Solutions Full timeTechnical Support Analyst/IT AdministratorThe Technical Support Analyst/IT Administrator is responsible for maintaining the company’s IT desktops, laptops, and networking systems. The position will troubleshoot desktop issues, diagnose network related problems, manage Windows Desktops and deployment, and assist with MS Hyper-V, and VMWare. The successful...
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Junior System Administrator
3 weeks ago
Richmond Hill, Canada Onico Solutions Full timeOur client is currently looking for a Junior System Administrator to administer their various system portals, including cloud based file management, training and Intranet vendors, Active Directory, and an Office 365 environment. Other day-to-dayduties will include: installing newhardware, software and operating systems at the local office, local support of...
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System Administrator/SAN Support Analyst
2 weeks ago
Richmond Hill, Canada Onico Solutions Full timeSystem Administrator/SAN Support Analyst We are currently looking for a System Administrator/SAN Support Analyst to support our client’s SAN Storage, Backup and virtualization environments. Responsibilities - Evaluate documented resolutions and analyze trends for ways to prevent future problems - Alert management to emerging trends in incidents - Liaise...
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Junior System Administrator
3 weeks ago
Richmond Hill, Canada Onico Solutions Full timeOur client is currently looking for a Junior System Administrator to administer their various system portals, including cloud based file management, training and Intranet vendors, Active Directory, and an Office 365 environment. Other day-to-dayduties will include: installing newhardware, software and operating systems at the local office, local support of...
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System Administrator/SAN Support Analyst
3 weeks ago
Richmond Hill, Canada Onico Solutions Full timeSystem Administrator/SAN Support AnalystWe are currently looking for a System Administrator/SAN Support Analyst to support our client’s SAN Storage, Backup and virtualization environments.ResponsibilitiesEvaluate documented resolutions and analyze trends for ways to prevent future problemsAlert management to emerging trends in incidentsLiaise between...
