Account Executive

**Title**:  Account Executive (Upsell Team)
**Salary**:  Base Salary + Commission + Benefits + Vacation
**Location**: Thornhill, ON *Hybrid
**Length**:  Full-time, Permanent
**About Us**:
At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.
**About You**:
Are you looking to take your career to the next level?
If you’re a natural-born problem solver and a team player looking for the opportunity to learn and grow within the SaaS industry, then we want to talk to you.
- Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
- Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.

**Responsibilities**:

- Manage pipeline, leads, opportunities, and accounts, attaining quotas and targets
- Build new relationships through outbound selling and qualify inbound leads using established sales processes and procedures
- Develop and maintain lasting relationships and build client referrals and references
- Promote the WellnessLiving brand and our value along with new features, as applicable
- Leverage a consultative selling approach with prospects and clients
- Ensure Salesforce records are up to date for sales tracking, collaboration, and reporting purposes
- Be accountable for personal and team sales goals, reporting on sales activities and KPIs
- Conduct all sales activities with the highest degree of professionalism and integrity
- Be a positive representative of the company and its brand in the marketplace
- Become a champion of WL product through acquiring thorough knowledge of the product and the industry
- Work with other departments of the organization where required, with a client-focused approach
- Provide feedback on ways to optimize our selling process and solution

**Skills & Qualifications**:

- 3+ years relevant sales experience in a quota driven environment, preferably within SaaS
- Proven ability to meet and/or exceed sales targets and quotas
- Previous experience as an Account Executive or in a similar capacity, managing client relationships
- Proficiency in CRM platforms, especially Salesforce
- Strong customer service orientation and client facing experience
- Strong problem identification and problem resolution skills.
- Excellent communications skills - both in verbal and written correspondence
- Demonstrated success in a fast paced, quota driven environment
- Ability to conduct oneself professionally when interacting with internal and external members of the organization
- Comfortable conducting customer calls and/or communication of WellnessLiving products on weekend and/or evening time slots if required

Please note that those who meet the qualifications for the position will be contacted directly.