Social Worker

**SOCIAL WORKER**

Term, Full-time (37.5 hours/week) Position

WHAT IRCOM OFFERS:

- A warm, fun and supportive work community
- An incredibly diverse workplace that is committed to staff wellness and inclusion
- A staff team that is passionate and committed in supporting settlement of newcomer families
- An inner-city organization committed to Truth and Reconciliation
- A family-friendly organization with a comprehensive benefits package
- A place where you can make a difference and feel the rewards of your work on a daily basis

CANDIDATE PROFILE: The Social Worker is:

- A “people person” who is creative, efficient and resourceful, with strong interpersonal, organizational and administrative skills.
- Is easily able to work with newcomers from a wide variety of cultural and linguistic backgrounds and is experienced in trauma-informed care.
- Is “youth-friendly” and able to work well with all ages.
- Thrives on assisting clients who are dealing with layered and complex challenges.
- Is a self-aware individual who can pre-empt workplace-related stress and vicarious trauma.
- Will exhibit and uphold core values of respect, non-violence, equality, fairness and teamwork.
- Committed to IRCOM’s vision and mandate to empower newcomer families to integrate into the wider community through affordable transitional housing, programs, and accessible services.

AND PURPOSE: Guided by the vision, mission and values of the Immigrant and Refugee Community Organization of Manitoba Inc. (IRCOM), the primary responsibility of the Social Worker (SW) is to work closely with tenants and program participants experiencing complex challenges to provide initial and ongoing assessment, service intervention planning, supportive counselling, crisis intervention, information and referrals to individuals and families using a case management approach to empower newcomer families, many of whom are war-affected, to settle and integrate into the wider community. The SW, as case manager, ensures tenants/participants receive supports for adapting to Canadian society, life-skills coaching, mental health supports, parenting supports, and for youth, coaching, education and intervention. Interventions often involve coordination of and advocacy with numerous collateral agencies. The SW serves as a resource to the IRCOM team providing consultation, education and problem-solving to aid colleagues in providing appropriate supports to clients. Finally, the SW support organizational-level management of critical incidents and issues impacting staff and tenant safety and wellness.

Under the supervision of the Community Resource Program Manager (CRPM), the Social Worker will fulfil the following responsibilities:
DUTIES AND RESPONSIBILITIES:
Case Management and Intensive Supports to Vulnerable Clients (40%)
- Assess, respond to and coordinate meeting the needs of vulnerable individuals and families using a Case Management approach.
- Work closely with IRCOM staff leads/staff connected to participants or community members needing stronger support.
- Arrange, coordinate, monitor, evaluate, and advocate for an array of multiple services to meet the specific client’s complex needs using a collaborative approach.
- Assess the psycho-social needs of vulnerable clients and provide the appropriate interventions which may include: crisis intervention/suicide prevention, individual/family counselling, coaching and life-skills training, and information and referrals.
- Identify internal and external supports and coordinate with these services (for example, IRCOM programs, CFS/ANCR, EIA, schools/counselling agencies, police/legal system) to ensure vulnerable clients receive comprehensive and coordinated supports.
- Develop and maintain strong external partnerships with service providers for effective collaboration on services to families.
- Advocate for newcomer families with institutions, community service providers, government and other partner agencies on behalf of our clients.
- Serve as a resource to the full IRCOM staff team in areas of assessment, crisis intervention and/or providing supports to vulnerable clients.
- Respond to crises and critical incidents, ensuring communication with the High Needs Support Team and other relevant staff and agencies.
- Work collaboratively with IRCOM team leads and the After-School Program team to enhance education and information programming to address psycho-social support needs.

Program Operation (30%)
- Provide case management and settlement services, including regular follow up home visits and drop-in information and orientation, for tenants.
- Lead group program coordination, delivery and facilitation as necessary.
- Co-lead the High Needs Support Team which supports Case Management through inter-departmental collaboration, provides crisis response, crisis and safety planning, guidance to the staff team on crisis response and serving the needs of vulnerable clients.
- Attend and participate directly in v