Learning Services Assistant

**Learning Services Assistant - FT Support - FHSW**
- (31778)

**Find Your Spot at Humber**
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**:
**Position Title**: Learning Services Assistant
**Status**: FT Support
**Hours**:37.5 hours per week
**Faculty/Department**: Faculty of Health Sciences and Wellness
**Campus/Location**:North Campus
**Salary**:FT Support Payband D (Start $26.77 - Max $31.01)

**About the Learning Services Assistant Role**:
Reporting to the Operations Manager, the Learning Services Assistant is the first point of contact for the Faculty of Health Sciences & Wellness (FHSW) and the main priority of this role is to provide outstanding frontline customer service and clerical support.

The Learning Services Assistant handles in person and telephone inquiries regarding FHSW program information and student support services and provides clerical support to the Centre for Innovation in Health & Wellness (CIHW), Continuous Professional Learning (CPL), Work Integrated Learning (WIL), FHSW Operations and student advising. In addition, the role liaises with faculty and staff, applicants and the Humber community. The volume and diversity of students encountered enhances the customer service requirements of this role.

The Learning Services Assistant maintains a professional office environment by coordinating incoming and outgoing mail, schedules daily courier needs, maintains office supplies, trouble shoots photocopier issues and repairs, ensures the mailroom, the general office and kitchen area are organized and places maintenance calls as needed. Clerical duties include but at are not limited to, communicating class cancellations, mid-term and final grade deadlines, assisting with the distribution and collection of surveys and expedites internal deliveries to the test centre, human resources and finance, manages assignment mailboxes and assists with special events; booking of boardrooms and orders catering when required. The Learning Services Assistant also provides back up for other staff and may work on a variety of projects and initiatives as needed. Due to the nature of faculty operations this is full time, in person position.

**About You**:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:
**Education**
- 2-year diploma or equivalent from a recognized educational institution in a related area such as education, business, or administration.

**Experience/Skills**
- The incumbent must have a minimum of 1-year related experience (Note: Work Integrated Learning will be considered)
- Strong oral and written communication skills
- Experience working in a busy office environment and the ability to manage multiple tasks simultaneously
- Ability to work in a diverse, dynamic, and multicultural environment
- Experience working with student information systems and/or relatively complex computer information systems
- Ability to take direction and work independently
- Proficient knowledge of MS Office Suite
- High degree of attention and focus to detail

**What's in it for you?**
- An opportunity to be a part of building Humber's future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

**Equity, Diversity, and Inclusion**
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strong