Business Development Specialist

3 days ago

North York, Canada Lexus on the Park Full time

**About Lexus on the Park**:
Under the umbrella of Canada One Auto Group, Lexus on the Park strives to provide an experience that is memorable and positive for all guests. At Lexus on the Park, our main focus is reflected in our commitment to the community in which we live and work.

**As a Business Development Specialist, a typical day will include the following**:

- Follow up with previous day walk-in, sales call and internet opportunities to generate future appointments
- Contact upcoming service guests to request a complimentary trade-in evaluation
- Reschedule guests that cancelled or missed their sales appointment
- Identify and assess guests needs to achieve satisfaction
- Take the extra mile to engage guests, and be a key part of ongoing engagement
- Assist guests with general inquiries and vehicle information
- Create opportunities for renewal business through multiple contacts with the dealership’s existing portfolio
- Qualify and market to potential guests through outbound prospecting and leads management
- Communicate with management for all potential guest issues and/or concerns
- Collaborate with team members to support guest requests

**This role may be right for you if**:

- You are comfortable with outbound communication
- You have a passion for delivering an outstanding guest experience
- You can work independently in a fast-paced environment
- You have previous call-centre, customer service and/or hospitality experience
- You hold a valid OMVIC or are willing to obtain your certification within 60 days of employment
- You volunteer for new challenges and responsibilities, all while maintaining high energy and an engaging level of enthusiasm
- You are multilingual, as it would be an asset to our team, yet not a requirement

**What we offer**:

- Competitive compensation structure and extended health and dental plan
- Excellent management support and guidance
- Internal career growth program
- In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process._
- We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted._
- #HP1_

**Job Types**: Full-time, Permanent

**Benefits**:

- Automobile allowance
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Night shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- NORTH YORK, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- outbound call centre: 1 year (preferred)

Work Location: One location

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