Front Desk
5 days ago
_Massage Addict is Canadian owned, Canada’s first and largest membership-based massage therapy provider with over 100 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health and wellness through regular massage therapy treatments. We offer direct billing to most insurance companies, which is a convenience for our clients that we are proud to offer._
**We are now hiring a** **Guest Service Administrator** - seeking someone with exceptional administrative and communication skills, along with strong attention to detail, an ability to multitask efficiently, and the desire to contribute to company growth
**Hours of Operation**:
Monday - Friday 9am-9pm
Saturday - Sunday 9am-5pm
**Responsibilities**:
- Welcome new and existing clients upon arrival with a friendly greeting, check them in for their appointments, providing paperwork for ‘first time visits’ (Health History Form & Benefit Consignment Form).
- Maintain a safe and clean work environment by complying with clinic operating procedures, including maintenance of the reception area and treatment rooms.
- Laundering hand towels, blankets, fitted and regular sheets throughout shift.
- Embody a positive attitude with working knowledge of all Massage Addict services, prices, and membership terms.
**Requirements & Qualifications**:
- Minimum 2 years of experience in administration, providing a high level of client-focused service and satisfaction.
- Professionalism, positive energy, patient and friendly with great people skills.
- Excellent organization and multitasking skills and the ability to work in a fast paced environment is a must.
- Access to reliable transportation with a record of punctuality at recent employment - to be validated by recent professional references.
**What we Offer**:
- Competitive wage starting at $18/hour, plus payable commissions.
**Job Title: Guest Service Administrator (Front Desk Receptionist)**
**Benefits**:
- Business casual dress code
- Discounted massage therapy treatments
- Complimentary on-site parking with nearby restaurants and shopping centres
- Break room with access to fridge, microwave, and Keurig coffee machine
Schedule:
- **Clinic is open 7 days a week, we are currently hiring for afternoon/evening and weekend coverage**:
- Full-Time Employees will be scheduled 35-40 hrs/week
- Part-Time Employees will be scheduled 15-25 hrs/week
**Job Types**: Full-time, Part-time
Pay: From $18.00 per hour
Additional pay:
- Commission pay
**Benefits**:
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
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