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Sales Coordinator

2 weeks ago

Kanata, Canada Instantel Full time

Established in 1982, Instantel is the global market leader in the design and production of vibration, air overpressure, and noise monitoring instrumentation. Our products are used on projects in over 120 countries. Applications include civil engineering, construction, environmental, mining, mining exploration, quarry, underwater, structural health, human annoyance, military, and noise. We are proud of our position as an industry leader and are always committed to improvement. We understand the challenges faced in these fast-paced environments and provide the tools to get the job done safely and within regulation. Join a world-class team that continuously pushes the limits in the relentless pursuit of excellence and innovation in monitoring equipment.

**Job Details**

The Sales Coordinator position is a critical part of the Sales team.

**Responsibilities**:

- Act as a liaison between sales and all other departments in the company.
- Some account management in North America and internationally may be required, which would include the preparation of quotes for dealers and direct customers and the management of the sales process.
- Process all incoming orders for the sales team.
- Submit and schedule new orders into Production.
- When required, assist the Service Coordinator and help with processing service requests to maximize service revenue.
- Generate daily, weekly and monthly reports for sales and service, a task crucial in tracking company progress and aiding with strategic decisions.
- Creation of new customer/dealer accounts in the order entry system and performing credit checks.
- Maintain and track results associated with promotions.
- Assist the sales team in ensuring the “lead sheet” and SalesForce is up to date and accurate in realtime.
- Occasionally assist marketing with tradeshow organization
- Provide periodic backup for the Office Administrator.

Note: This description is to be used as a guide and covers only the primary responsibilities and tasks of the job. It is in no way to be construed as an all-encompassing list of responsibilities, tasks, and duties.

**Qualifications**:

- University or college education preferred.
- 3 - 5 years experience in a sales support or sales coordinator role interacting with distributors and customers on a daily basis.
- Bilingualism in verbal and written French is an asset, not a requirement.
- Ability to multi-task while remaining focused on completing all tasks in a dynamic environment.
- Strategic thinking, innovative creativity, analytical and superior organizational skills.
- Exceptional time management skills.
- Strong written and oral communication skills.
- Ability to develop and build strong and effective relationships.
- Proficiency with Microsoft Office, with a focus on Microsoft Word, Excel, SAP, and PowerPoint.
- Familiarity with SalesForce is an asset.
- Ability to work with highly confidential information.
- Experience with technical products and services is preferred.
- Highly self-motivated. A self-starter with keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high paced environment.
- Demonstrated ability to work independently as well as work well in a team environment.
- Ability to get results in an environment where interruptions may occur.
- Friendly and confident when interacting with dealers and customers.
- A personal commitment to responding promptly to dealer and customer requirements and needs, including follow-up to ensure issues have been addressed to the dealer’s and customer’s satisfaction.

**Employment Details**:

- 309 Legget Drive, Kanata, Ontario
- Full-time (40 hours/week), permanent

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

COVID-19 considerations:
We take every precaution to keep our employees safe. We follow provincial and local recommended health measures, provide guidance and protective equipment for employees, equip our offices with sanitation stations, and practice social distancing.

Application question(s):

- How many years of experience do you have using Excel?

Work Location: Hybrid remote in KANATA, ON