Sales Development Representative

**Unified Alloys **is one of the largest suppliers of specialty steel, alloy piping and instrumentation products in Canada. We are currently looking to expand our **Sales Development** team and have a **SALES DEVELOPMENT REPRESENTATIVE **position available in our **Langley **operation.

**General Responsibilities**:
As an integral member of the team, the Sales Development Representative is a part of the Sales Development Department. They work cooperatively with the Sales Team and other members of the distribution team to identify, define, and develop business opportunities that clearly reflect the company’s objectives to grow existing customer sales and create new customers. The individual is responsible to cultivate customer relationships, develop and implement strategic territory plans, develop sales networks, and utilize the company software systems to track and manage accounts.

**Sales Development Representative Overview**:

- Participate with management in updating territory plan and setting sales goals.
- Determine sales potential for new and existing customers through inquiry, observation, or periodical research.
- Determine customer requirements and expectations in order to recommend specific products.
- Identify trends in customer satisfaction or dissatisfaction.
- Increase business and account base by finding and qualifying new business accounts using sales techniques to cross sell and up-sell.
- Maintain and improve customer relationships and satisfaction.
- Assist clients with special requests and problems (supply information, resolve complaints, etc.)
- Visit job sites as needed to measure or provide client services.
- Gather competitive information and other market information regularly while interacting cooperatively with other members of the distribution team.
- Negotiate and establish pricing and terms according to company requirements for customer and transaction profitability. Prepare and present quotations.
- Communicate to the purchasing department unexpected increases or decreases in demand for products.
- Monitor customer’s current credit status.
- Remain current with changes in local codes and consumer preferences.
- Adhere to Quality, Health and Safety requirements, company policies, ISO standards and directives.

**Minimum Requirements**:

- Experience in industrial supply, and knowledge with pipes, valves and fittings is a strong asset.
- Strong knowledge of sales operations including logistics, carriers, policies, procedures, and product.
- Sound understanding of risk management.
- Demonstrate success meeting sales goals and growing sales.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Effective listening, communication (verbal and written), negotiation and phone skills.
- Capable of following written and verbal instructions and procedures.
- Exceptional problem-solving and analytical abilities in a fast-paced environment.
- Able to read, analyze and interpret numbers and perform business math (basic algebra, compute rate, ratio, etc.).
- High level of integrity, confidentially, and accountability.
- Strong computer skills with knowledge of Microsoft Office Suite and customer relationship management software.
- Results driven and customer focused attitude.

**Job Types**: Full-time, Permanent

**Salary**: From $70,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

**Experience**:

- sales development: 3 years (preferred)
- industrial supply: 3 years (preferred)

Work Location: Remote