Assistant, Personal Shopping

2 weeks ago


Vancouver, Canada Holt Renfrew Full time

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The **Assistant, Personal Shopping** provides partnership and administrative support to the Personal Shopper.

**Specific responsibilities include (but are not limited to) the following**:

- Schedule all appointments and maintain calendar of Personal Shopper
- Review and handle all correspondence including drafting of and producing official client invitations
- Maintain Personal Shopper client profiles and information, track and interpret data to ensure accuracy
- Prepare and coordinate materials and merchandise for all client appointments ensuring standards are maintained
- Coordinate alterations, product transfers, COG’s, Holds and other services as required
- Other duties as assigned including errands as deemed necessary to maximize efficiency of Personal Shopper’s schedule/work
- Maintain merchandising standards in the Personal Shopping Suites and on the selling floor when removing and returning product
- Ensure the suites meet all Store Readiness requirements including overall maintenance and housekeeping
- Reduce or eliminate loss through effective loss prevention
- Attend PK session to become the expert
- Comply with all Health & Safety policies and requirements
- High School diploma
- Previous retail experience preferred
- Advanced proficiency in MS Word, Excel, Power Point, Outlook, Internet
- Fully bilingual in French and in English.

**The measures of success**:

- Contribution to financial objectives
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients



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