Personal Shopping Assistant

6 days ago

Vancouver, Canada Holt Renfrew Full time

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.The Assistant, Personal Shopping provides partnership and administrative support to the Personal Shopper.Specific responsibilities include (but are not limited to) the following:Schedule all appointments and maintain calendar of Personal ShopperReview and handle all correspondence including drafting of and producing official client invitationsSpeak on behalf of Personal Shopper via telephone or email while maintaining superior customer service and ensuring follow-up in a professional and timely mannerMaintain Personal Shopper client profiles and information, track and interpret data to ensure accuracyPrepare and coordinate materials and merchandise for all client appointments ensuring standards are maintainedCoordinate alterations, product transfers, COG’s, Holds and other services as requiredOther duties as assigned including errands as deemed necessary to maximize efficiency of Personal Shopper’s schedule/workMaintain merchandising standards in the Personal Shopping Suites and on the selling floor when removing and returning productEnsure the suites meet all Store Readiness requirements including overall maintenance and housekeepingReduce or eliminate loss through effective loss preventionAttend PK session to become the expertComply with all Health & Safety policies and requirementsThe ideal candidate:High School diplomaPrevious retail experience preferredAdvanced proficiency in MS Word, Excel, Power Point, Outlook, InternetFully bilingual in French and in English.The measures of success: Contribution to financial objectivesIndividual objectives linked to the achievement of department goalsFeedback from internal and external clientsHiring Range / Échelle salariale à l’embauche :$17.85 - $19.40 / 17,85$ - 19,40$ (per hour / de l’heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

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