Assistant Shop Manager

**Job duties**:

- Assist the Shop Manager in overseeing daily operations by prioritizing and managing workflow to meet daily objectives.
- Assist the Shop Manager with hiring and training employees.
- Assist the Shop Manager with managing employees and assigning duties.
- Lead by example to motivate and support the team, offering coaching and educational guidance to enhance individual skills of employees and foster teamwork.
- Address customer concerns with strong communication and problem-solving abilities, ensuring high customer satisfaction and resolving issues effectively.
- Work closely with the Shop Manager to monitor cost control efforts, support budgeting, and help track daily objectives to ensure financial targets are achieved.
- Ensure that the shop and customer areas remain clean, organized, and safe, upholding safety standards and maintaining an inviting environment.
- Will also be required, at times, to do mechanical work, as authorized and directed by the Shop Manager, including:

- Completing vehicle maintenance and repair work.
- Performing vehicle fluid changes, including oil, transmission, power steering, brake, clutch, and differential fluids.
- Diagnosing vehicle malfunction or driveability issues and carrying out authorized repairs and replacements.
- Completing repairs and/or replacements on vehicle brake, engine, suspension and steering, drive train, exhaust, cooling and climate control, and electrical and electronic control systems.
- Performing vehicle tire repairs, replacements, and wheel alignments.
- Test driving vehicles in order to diagnose and confirm causes of vehicle malfunctions and to verify the success of repairs and/or replacements.

**Terms of employment**:Permanent and full-time.

**The language of work**: English.

**Wage**: $40.87 per hour.

**Benefits package being offered**: Extended health and dental benefits.

**Location of work**:Vancouver, BC.

**Skills requirements**:

- **Required education**:

- Completion of Secondary School (High School) is required.
- Completion of an automotive service technician apprenticeship program involving training courses at an accredited Automotive Training Institute is preferred.
- Red Seal Automotive Service Technician Certification is preferred.
- **Required work experience**:

- Minimum of 3 years in the Automotive Repair Industry with demonstrated growth in skills, including vehicle maintenance, fluid changes, drivability diagnostics, and safety inspections/repairs.
- Preferred: 6,000 hours of practical training required for Red Seal certification.
- Strong written and verbal communication skills.
- In-depth knowledge of vehicle mechanical and electronic systems, components, and operations.
- Ability to diagnose drivability issues and malfunctions using a systematic approach.
- Proficient in using diagnostic tools (scanners, testers, hoists, etc.) and software (Mitchell on Demand, Identifix).
- Skilled in interpreting vehicle electrical diagrams for troubleshooting.
- Mechanical aptitude and ability to use both power and hand tools effectively.
- Willingness to learn and adapt to evolving repair techniques.
- Ability to drive both automatic and manual vehicles safely.
- Creative problem-solving skills while adhering to OEM specifications.

Pay: $41.00-$43.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Overtime

**Education**:

- Secondary School (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person