Regional Wellness and Lifestyle Manager

Who We Are:
As a
**Best Managed Company** celebrating 100 years in business, we foster career opportunities for success. With a family-based culture, we grow through collaboration, innovation, and open communication. At Sifton, we build outstanding communities where people live, work and play. Every day, we go out of our way to hire our next great team member.

We are looking for a
**Regional Wellness and Lifestyle Manager** to join our Retirement Living Team. Join our team and build a career you’re proud of

About the Role:
Reporting to Vice President, Designed Communities and Retirement Living and working from our Corporate office, the
**Regional Wellness and Lifestyle Manager** is responsible for the ongoing development and oversight of the lifestyle and care services that support Sifton’s retirement living philosophy of maximizing personalized wellness within our vibrant communities. The Regional Wellness and Lifestyle Manager position is a champion and resource within the senior leadership team in the promotion of personal wellness choices and is the monitor for regulatory compliance and risk assessment related to lifestyle and care services.

The Regional Wellness and Lifestyle Manager is a leader in supporting team members and executing the retirement living strategic business plans, promoting Sifton’s retirement living and ensuring lifestyle and care services are well integrated and practiced to exceed customer expectations, ORCA guidelines, RHRA regulations and professional standards within all locations.

As the
**Regional Wellness and Lifestyle Manager** you will be responsible for:

- Cultivating and maintaining a strong customer experience service delivery philosophy that offers an environment of compassion and openness, safety and security for the residents/tenants and their significant primary support member that promotes a healthy lifestyle in aging and wellness at all times.
- Remaining current and knowledgable regarding any legislation and regulations applicable to the general operations of licensed Retirement Residences and undertake daily efforts to ensure full compliance to uphold RHRA and College of Nurses of Ontario standards.
- Initiating and implementing improvements to the practices involved in Wellness and Lifestyle services of Sifton’s Retirement Living that promotes the Company’s healthy aging philosophy within the competitive seniors’ living market. Organizing and delivering effective Educational Programs such as Mandatory General Orientation, Leadership Essentials Training and Supervisor Skills Training.
- Participating in industry organizations and ongoing educational development related to senior’s living. Researching, networking and benchmarking industry trends to stay current of new talent practices and make recommendations for enhancements to programs.
- Developing a strong performance driven accountability culture through best practice meetings and educational programs to ensure implementation and follow through as needed for each location in the Visions for Improving Performance (VIP) quality program.
- Acting as a resource for the Residence’s leadership team for regional LHINs, ORCA, Public Health, and any other related agencies.
- Leading the Infection Prevention and Control program for the Residences to ensure policy development, compliance with protocols, and liaising with local health authorities.

Experience & Qualifications:

- Current Ontario College of Nurses registration and membership in good standing.
- A sound knowledge of Retirement Homes Act and College of Nurses standards of practice.
- Advanced knowledge of senior support services related to promotion of healthy living; activities of daily living; memory loss; nutrition; physical and mental wellbeing; social and psychological engagement; and community resources.
- Experience with management principles related to: infection prevention and control, customer relations; strategic thinking; human resources; adult education techniques, quality management and best practice policy and program development.
- A minimum of 5 years of professional leadership experience in the retirement/senior services sector and adult education.
- Strong interpersonal relationship building skills of listening and validating information required. Proven ability to foster and develop high performance amongst team members focusing on the customer relationship and best results in service outcomes.
- Proficiency in oral and written communication, Microsoft Office & Excel computer skills and computerized care planning and E Mar systems.
- Experience liaising with professional associations such as ORCA, LHINs, Public Health etc.
- Ability to work independently and be self-directed, availability for on-call and ability to work flexible hours in multiple locations.
- Valid driver’s license and dependable vehicle.

What We Can Offer You:

- We’ll set you up for success by providing in-depth training with your team a