Regional Manager

**About Motion**

Canadian-owned and operated, Motion is Canada’s leading full-service solutions provider and has served communities across Ontario, Alberta, BC, Manitoba, and Saskatchewan for more than 35 years through our network of 52 locations. Our knowledgeable and caring team of experts support individuals and those who care for them by delivering the right mobility, accessibility, personal care, and daily living solutions. Products include wheelchairs, walkers, mobility scooters, power lift recliners, lifting devices, homecare and adjustable beds, bathroom safety items, and more. Whether our clients are 1 or 100, we have products to assist them in their lives.

**The Role**

Right now we are adding a Regional Manager to our team in London, Ontario. The Regional Manager is responsible for managing all aspects of the business including, financial, HR, Administration, Sales staff and the Service Centre. As Regional Manager, you will review, develop and implement procedures that enhance our client experience, improve operational efficiencies and increase revenues by using “best practice”.

**What you will do**
- Participate as a key leader in the overall development and execution of the strategic plan- Develop strategies to continually improve individual customer acquisitions and retention-
- Maintain customer relationships and ensure high customer service levels-
- Forecast revenue levels and establish appropriate targets to achieve committed goals-
- Establish and implement departmental policies, goals, objectives and procedures conferring with other management team members as appropriate-
- Evaluate employee performance and motivate to achieve peak productivity-
- Assist in the forecasting of funds needed for staffing, equipment, materials and supplies-
- Full spectrum HR duties including, recruiting and hiring of new staff, onboarding, performance management, and terminations-
- Supervise daily transactions; implement corrective actions as deem appropriate-
- Complete month end and yearly reporting including the completion of commission reports, quarterly reports and reporting annual results-
- Maintain and exceed overall store sales performance-
- Coach your team to support your execution plans and help achieve objectives-
- Analyze data and critically assess your business-
- Anticipate opportunities to exceed both external and internal customer expectations-
- Act as an ambassador by professionally representing the Motion Brand- Other duties as assigned

**What you bring**
- Post-secondary education in business management, sales management or relevant experience- 5 plus years in retail/branch management experience-
- Experience working in a distribution/warehouse environment is an asset-
- Strong business and financial acumen including inventory control-
- Experience in the home mobility & accessibility industry would be an asset (but not required)-
- Proven leadership experience, with the ability to coach team members and support and strong workplace culture-
- Experienced in managing all facets of a business - administration, finance, HR, marketing, sales and operations-
- Hands-on, roll-up your sleeves management style-
- Engaging, dynamic and supportive-
- Excellent communication and presentation skills, verbal and written-
- Excellent organization and time management skills-
- Ability to work effectively both independently and as a team-
- Excellent problem solving skills and ability to exercise judgment-
- Have a passion for helping people-
- Proficiency with MS office and able to adapt to new systemsAdditional must have requirements:
- You are able to lift up to fifty (50) pounds in order to move or repair equipment and devices.
- You have a valid Class 5 driver's license and clean driving record.
- You have a clean criminal background check and are bondable

**Why Motion?**

At Motion, we are proud of our total rewards package:

- You will participate in the quarterly management bonus plan, based on key results from your location.
- You will be eligible to sign up for our comprehensive benefits package that boasts $1,500 per year for paramedicals, and our RRSP program where Motion recently invested over half a million dollars to give our employees a 3% employer match.
- Employee perks, as well as a strong Employee Assistance program through Lifeworks
- You will have access to our internal Learning Portal where we have a huge library of training on our products and processes, as well as professional development topics.
- You will have the opportunity to work with industry leaders who will guide you and will ensure you have the tools you need to succeed.
- You’ll have the opportunity to attend and possibly plan industry events, including Motion’s own Rehab Expos where you will be able to network with vendors, occupational therapists, and your peers.
- This position offers a unique opportunity to create real impact in the lives of your clients.

Thank you for taking the time to consi