Automotive Service Advisor

22 hours ago


Morinville, Canada Morin Repairs NAPA Autopro Full time

**Job Overview**
We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers seeking automotive services, ensuring their needs are met with exceptional customer service. You will leverage your mechanical knowledge and sales skills to facilitate communication between customers and technicians, ultimately enhancing the service experience.

**Duties**
- Greet customers promptly and professionally upon arrival.
- Assess customer needs and provide accurate information regarding automotive services and repairs.
- Utilize mechanical knowledge to explain technical issues in a clear manner to customers.
- Prepare detailed service estimates and invoices, ensuring transparency in pricing.
- Advise on additional services or products based on customer needs and vehicle condition.
- Coordinate with technicians to ensure timely completion of services and repairs.
- Handle cash transactions efficiently while maintaining accurate records.
- Follow up with customers post-service to ensure satisfaction and address any concerns.

**Skills**
- Strong mechanical knowledge related to automotive repair and maintenance.
- Previous experience in a dealership environment is preferred.
- Excellent customer service skills with a focus on building relationships.
- Proven ability in explaining the need for services or products effectively.
- Familiarity with cash handling procedures and financial transactions.
- Strong communication skills, both verbal and written, to convey technical information clearly.
- Ability to work in a fast-paced environment while maintaining attention to detail.

Join our team as an Automotive Service Advisor and contribute to delivering outstanding service that keeps our customers coming back

Pay: $37,657.56-$88,407.66 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Store discount

Work Location: In person



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