Onsite Coordinator

7 days ago

Vancouver, Canada Better Environmentally Sound Transportation Full time

**Job Title: The Bike Valet Coordinator**

**Reports to: The Bike Valet Frontline Manager**

**Work Arrangement: On-call/Casual Employment**

**Location: Various seasonal and events locations within Metro Vancouver**

**Compensation: $24/hr**

**What We Offer**:

- A competitive hourly wage of $24/hr.
- An engaging, responsible role where you will safeguard valuable assets and support eco-friendly transportation.
- A dynamic and diverse work environment that fosters personal growth and community impact.
- Casual dress code
- Equal opportunity employment

**About the Role**

Join our dynamic team in a unique role that combines leadership, customer service, and a passion for sustainable transportation. As the Bike Valet Coordinator, you are at the helm of managing and ensuring the safety and security of our patrons' bicycles at various high-profile events. This position not only offers a competitive wage but also the responsibility of safeguarding valuable property, demanding a high level of dedication and commitment.

**Key Responsibilities**
- **Leadership & Supervision**:Direct and support a team of Bike Valet Attendants, ensuring high standards of service and operational efficiency. Train and mentor new staff, fostering a supportive and professional environment.
- **Customer Service Excellence**:Greet and interact with event attendees, provide information about Bike Valet services, and ensure a welcoming environment.
- **Stakeholder Engagement**:Work closely with event organizers and key stakeholders to tailor valet services that enhance the event experience.
- **Inventory Management**:Keep track of all equipment and supplies, maintaining order and functionality.
- **Sustainability Advocacy**:Champion the benefits of cycling and sustainable practices among team members and patrons.
- **Operational Reporting**:Deliver insightful feedback and reports to management on event outcomes, operational challenges, and areas for improvement.
- **Collaboration**: Work closely with event organizers and other stakeholders to ensure seamless integration and execution of Bike Valet services at various venues.

**Qualifications**
- Previous experience in a supervisory or leadership role, preferably in event and people management, customer service, or outdoor recreation.
- Strong organizational skills with the ability to coordinate multiple tasks, prioritize responsibilities, and manage time effectively.
- Excellent interpersonal and communication skills, with a positive and approachable demeanor conducive to effective team leadership and customer interaction.
- Demonstrated commitment to sustainable transportation and environmental stewardship, with a passion for promoting active lifestyles and community engagement.
- Ability to perform basic physical tasks and work outdoors in varying weather conditions.
- Flexibility to work evenings, weekends, and holidays as required by event schedules and operational needs.

**Job Types**: Casual, Seasonal

Pay: $24.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Vancouver, BC

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