Intermediate System Administrator

2 weeks ago

Barrie, Canada Sylogist Full time

**Role: Intermediate System Administrator**

**Location**:Barrie Ontario; Simcoe County Area**

**Company Overview**

Sylogist provides mission-critical ERP and CRM solutions, including fund accounting, case management, grant management and payroll, to public service organizations. Sylogist's customers include all levels of government, non-profit organizations, nongovernmental organizations, and educational institutions, as well as public compliance driven and funded companies.

**Position Overview**

**Responsibilities Include**:

- Act as the first point of contact for all client technical requests, providing tier 1 and 2 support for our internal teams (Hardware/ software/ access/ meeting rooms)
- Work closely with our external IT support team on more complex issues to bring effective resolution for our users
- Partner with our outsourced networking and security consultants to resolve any issues, proactively manage risks and roll out any new systems and/or programs
- Create procedures, documentation and training materials as required
- Oversee installation, configuration, maintenance and troubleshooting of end-user workstations and peripherals
- Acquire, install, and upgrade software and components, providing routine automation where possible
**Desired Knowledge, Skills and Experience Include**:

- 3-5 years experience in Information Systems, networking, and/or help desk support
- Demonstrated experience in troubleshooting a wide range of IT issues
- Experience working with Canadian data privacy practices and laws
- Experience with supporting Windows and Apple environments
- Experience with Office 365 and Azure preferred
- Experience with firewalls (Sophos) preferred
- Experience with the following would be beneficial:_
- Azure and/or Azure migration
- Office365
- Windows Server Roles and Data Domain
- VEEAM 9. x & Up and VEEAM Cloud Connect
- Sophos Firewall and/or Sophos server/endpoint protection
- Bash scripting and Powershell scripting
- DHCP and DNS
- LAN/WAN/WLAN
- Routing
- TCP/IP and iDRAC/iLO
- HP or Dell hardware platform
- Windows 2012, 2016, and 2019
- Vmware/Vsphere 5.x & Up or HyperV
- Altaro
- Barracuda appliance
- Webroot

**What we look for in you**
- You like to have fun
- You have a positively great attitude.
- You have a broad set of technical skills.
- You want to be a creator.
- You know you don’t have all the answers but have a deep desire to learn everything.
- You have strong leadership skills; people want to work with you.
- You are an intuitive problem solver.
- You are proactive, take initiative and thrive in a fast-paced, empowered work environment.

Sylogist is headquartered in Calgary, Alberta, Canada with regional offices in Barrie, Ontario, Canada, Atlanta, Georgia, Littleton, Colorado, and Shawnee, Oklahoma in the United States of America and Oxford, Oxfordshire in the United Kingdom.

Sylogist is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Benefits**:

- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Barrie, ON L4M 5G1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- system administration: 1 year (preferred)

Work Location: In person

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