Learning and Development Coordinator

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- As a Learning and Development Coordinator, you will be responsible for stewarding and evolving Recreation and Social Programs’ (RSP) learning and development (LD) strategy and program. You will play a critical role in the competency and career development of employees in this new Business Unit. You will strategically seek to create professional development opportunities for staff, working collaboratively with management and supervisors to understand the unique development needs and competency gaps of employees in order to design, develop and/or deliver LD programs, training and initiatives. Primary duties include:

Support the development of a LD strategy for the Business Unit.
- Assess and address specific LD needs associated with the implementation of OneCalgary’s service plans and citizen-facing service delivery operations.
- Collaborate with management and supervisors on the development of employee-specific professional development and learning plans and provide support for succession planning.
- Research, design, develop, deliver and/or coordinate customized LD programs and initiatives to meet specific business and employee needs. This may include facilitating workshops, giving presentations and specialized soft skills training sessions.
- Refer clients to other available and existing LD resources within RSP and The City, as well as to external resources as needed.
- Coordinate the BU maintenance of and support for the Corporate Learning Management System.
- Design reports, evaluate and maintain usage statistics for the RSP LD program.

**Qualifications**
***A degree in Business Administration, Human Resources Management, Communications or a related field supplemented by additional training in adult education, with at least 5 years related experience in employee development.
Previous experience in a learning and development role is required.
Knowledge and/or training in Articulate360 experience would be considered an asset.
Knowledge of the Sumtotal Learning Management System would be considered an asset.
An intermediate proficiency level in Microsoft Office (Word, Powerpoint) would be considered an asset.
A demonstrated ability to build strong internal relationships and to work collaboratively across the business unit as well as to work independently is essential to this role.
You have excellent communication and facilitation skills.
**Pre-employment Requirements**Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38

- Business Unit: Recreation and Social Programs

- Position Type: 1 Temporary Part-Time and 1 Temporary Full-Time (up to 23 months)

- Location: 2808 Spiller Road S.E.

- Compensation: Pay Grade 11 $42.09 - 56.27 per hour

- Days of Work: Part-Time: this position works various hours based on operational requirements.

- Full-Time: this position typically works a 5 day work week with 1 day off in each 3 week cycle.
- Hours of work: Part-Time: 20 hours per week.

- Full-Time: 35 hours per week.

- Audience: Internal/External

- Job ID #: 307203