Office and Undergraduate Administrator

**Duties and Responsibilities**:
Reporting to the Director, Mechatronics Program, the Office and Undergraduate Administrator will support the administrative and daily operational activities of the Bachelor of Engineering in Mechatronics program. This program is taught collaboratively by the Departments of Mechanical and Aerospace Engineering, Electronics, and Systems and Computer Engineering within the Faculty of Engineering and Design (FED). The incumbent reports to the Mechatronics program Director and acts as a key resource for students, faculty, and staff, ensuring smooth operations and contributing to the program's success through efficient administration, event coordination, and communications.

**Qualifications**:
The incumbent must possess the following qualifications:

- It is essential that the incumbent has knowledge of the University structure and regulations particularly pertaining to the Faculty of Engineering and Design. Given the number of competing demands for time and effort, the setting of work priorities is vital. The incumbent must be resilient, flexible, and adaptable to changing needs and responsibilities in a dynamic work environment and be able to work under pressure. The ability to handle sensitive information with care and maintain strict confidentiality in all professional matters is of utmost importance.
- The incumbent is expected to work independently, to plan, initiate, coordinate, and make decisions relating to the many different tasks. Strong work ethic, reliability, good judgment, diplomacy and interpersonal skills (a positive, approachable attitude with a customer service orientation) are key factors in this position because the incumbent must interact professionally and effectively with a large spectrum of people. Strong verbal and written communication skills (the incumbent must compose correspondence, compile reports with minimum supervision and high accuracy) with the ability to interact professionally and clearly with students, faculty, and staff are required. Sound judgment and being a team-player is required to effectively communicate with all levels of internal and external contacts, and to comply with academic regulations and policies.
- Provision of accurate and relevant information to students, faculty members and supervisors is crucial, as is personal initiative, reliability, accuracy and attention to detail. The incumbent is expected to identify issues and implement solutions quickly and effectively, especially in high-pressure and/or unexpected situations.

**Education and Experience**:
The above is normally acquired through the completion of:

- The completion of a university degree is required.
- Five years of experience in an office administrative capacity, preferably working with students and/or front-line public or client relations in progressively more responsible positions.
- Experience to include undergraduate administration.
- Experience with the planning and coordination of a variety of events is considered an asset.

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.