Front of House Manager

2 weeks ago


Concord, Canada Ciao Ragazzi Ristorante Full time

**Job Overview**

**Responsibilities**
- Manage front of house operations, ensuring smooth service flow and guest satisfaction.
- Train, supervise, and motivate front of house staff, including servers and bartenders.
- Collaborate with kitchen staff to ensure timely and accurate order delivery.
- Monitor food safety practices and maintain compliance with health regulations.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Develop and implement strategies to enhance guest experiences and increase repeat business.
- Maintain inventory levels for bar and dining supplies; assist in ordering as needed.
- Schedule staff shifts to ensure adequate coverage during peak hours.
- Conduct regular performance evaluations for team members to foster growth and development.

**Requirements**:

- Proven experience in restaurant management or a similar role within the food service industry.
- Strong understanding of food safety regulations and best practices.
- Excellent leadership skills with the ability to manage a diverse team effectively.
- Experience in bartending or knowledge of beverage service is preferred.
- Exceptional communication and interpersonal skills to engage with guests and staff alike.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including weekends and holidays as required.
- A background in hospitality or hotel management is a plus.

Join our team as a Front of House Manager where you can make an impact on our guests' experiences while leading a dynamic team

Pay: $20.00-$30.00 per hour

Expected hours: 40 per week

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Restaurant: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person


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