Dental Receptionist/front Desk Manager

1 day ago

Concord, Canada My City Dental Full time

**Company Overview**Our Dental office is dedicated to providing exceptional dental care and administrative support in a welcoming environment. Our team is committed to ensuring that every patient receives the highest quality of service and care.

**Summary**

As the Front Desk Manager, you will play a pivotal role in managing the front desk operations and ensuring a seamless experience for our patients. This position is essential for maintaining efficient office procedures and delivering outstanding customer service.

**Responsibilities**
- Oversee daily front desk operations, ensuring efficient patient flow and appointment scheduling.
- Manage patient inquiries and provide exceptional customer service to enhance patient satisfaction.
- Supervise front desk staff, providing training and support as needed.
- Maintain accurate electronic medical records and ensure compliance with privacy regulations.
- Coordinate with dental staff to optimize patient care and office efficiency.
- Handle billing inquiries and assist with insurance verification processes.

**Requirements**:

- Proven experience of **minimum 3 years in dental office** setting, preferably in a managerial role.
- Strong knowledge of TRACKER software and electronic medical records systems.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks while maintaining attention to detail.
- Familiarity with medical terminology is an asset.

Pay: $25.00-$35.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Dental care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2025-04-28

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