Personal Lines Sales Broker

**Personal Lines Sales Broker**

**What is in it for you?**

Marsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work
- A company with a strong Brand and strong results to match
- Culture of internal mobility, collaboration and valued partnership with HR from the business.
- Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
- Competitive pay and commission structure, Full benefits package - starting day one (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.) (regional specificity required)
- Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan (regional specificity required)
- Entitled to 15 days of vacation, 2 personal days +1-2 floating holidays, time off to give back to your community, 10 sick days, and nine company holidays (with early dismissal).
- Multiple medical, dental, and vision plans with choices to fit all needs and budgets
- Benefits from day 1

**We will count on you to**:

- Research and understand our product line and be familiar with each product’s function and purpose so you can confidently advise/educate the customer on their insurance needs.
- Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage the sale.
- Work with your team members to facilitate calls, manage work flow, and minimize hold times throughout the sales process.
- Handle inbound, unsolicited prospect calls and convert into sales.
- Cold-call prospects that are generated by external sources of lead.
- Qualifying leads from digital campaigns, references, onsite visits, etc.
- Close sales and achieve monthly revenue quotas
- Manage and prioritize workload to meet individual SLA, KPI and Quality targets.
- Participate in monthly meetings to discuss benchmarks, personal as well as team goals for the upcoming months
- Maintain a solid understanding of all product knowledge and underwriting guidelines for all major classes of Insurance and specialty risks that the Company offers or has available to its customers
- Maintain a solid understanding of the core aspects of relevant Insurance and related legislations
- Build and maintain strong working relationships with internal and external stakeholders.
- Maintain excellent customer service skills and etiquette
- Adhere strictly to the Company's Quality practices and other systems and procedures
- Comply fully with the Company's Errors and Omissions avoidance policy
- Comply with company policy for continuous professional development

**What you need to have**:

- College/university degree or equivalent work experience
- RIBO licensed
- 1+ years’ work experience in personal lines insurance
- Relevant industry practice or Line of Business experience

**What makes you stand out**:

- Working towards CAIB or CIP considered an asset
- 1-2 years’ work experience in sales is considered an advantage
- Experience working in a call center environment an asset
- Experience with The Agency Manager (TAM) considered an asset
- Ability to work in a fast pace call center environment
- Dedicated to providing exceptional customer service
- Clear and concise oral and written communication skills
- Excellent organization skills with the ability to prioritize work and meet deadlines
- Excellent interpersonal skills - able to work within a team

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

LI-JM5