Insurance Broker

4 days ago

Kitchener, Canada Regal Insurance Brokers Full time

**Summary**

Regal Insurance Brokers requires a Customer Service Representative (CSR) to be responsible for serving customers in person, online and via the telephone to assess and fulfill their insurance needs to the highest standards of satisfaction. The CSR will be accountable for determining customer needs, dealing with customer sales, complaints, inquiries and processing transactions. The CSR will follow all Regal Insurance Brokers procedures and policies when providing customer service. The CSR will participate in all assigned training, setting and meeting personal goals to ensure that the sales of insurance products are maximized by fulfilling the customer’s determined needs. A CSR understands their role as a brand ambassador and provides positive brand experiences to all customers. A CSR must interact with customers to provide information in response to inquiries about products and services and handle and resolve complaints.

**Registered Insurance Broker Ontario - RIBO License Required**

Regal Insurance Brokers offers competitive salary packages, an incredible work environment, remote work flexibility and career advancement opportunities.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

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