Technical Sales Manager

***

The Technical Sales Manager is responsible for New Flyer's timely and strategic response to customer procurement requests. You will lead cross functional contributors through the review of customer specifications and development of a competitive bid strategy that is aligned with the bid evaluation criteria, New Flyer's customer sales strategy, and prudently manages technical and commercial risk to the organization.

**WHAT YOU WILL DO**:

- Leads cross functional contributors through the review of customer specifications and development of a competitive Bid Strategy that is aligned with the bid evaluation criteria, New Flyer’s customer sales strategy and prudently manages technical and commercial risk to the organization.
- Initiates the BidBOM in Teamcenter for bids and options, and manages activities within work cell and functional team to complete all tasks by the required due dates. Monitors completion of tasks and follows up as required. Ensures the BidBOM contains the most complete and accurate information before the pre-production process begins.
- Responsible for the timely completion and submittal of proposal documents. Works with cross functional team to prepare and submit complete and accurate bid documentation, including (but not limited to):

- Approved Equals or Requests for Deviations, including support documentation
- Technical Proposal Documents: vehicle scans, property vehicle questionnaires, SIB’s, seating layouts and other relevant documentation.
- Qualifications Summaries: manufacturing and quality documents, customer references, financial documentation.
- Contract Deliverables, including warranty, tooling and training proposals.
- Pricing and Delivery Proposals
- Contractual Documentation: certifications, Buy America requirements, bonding and insurance documentation.
- Develops pricing recommendation based on the competitive environment, estimated project costs and company profit expectations. Ensures validation of margins is completed and secures all necessary approvals in accordance with company policy.
- Ensures that the Bid Strategy is adhered to throughout the pre-production process and/or adjusts Bid Strategy as necessary. Keeps abreast of changes to the contract configuration and participates in Strategy meeting and Customer Pre-Production meetings as necessary.
- Maintains the sales funnel, customer health dashboard, CRM database and other support documentation, including sales transaction reports. Provides input into the Master Production Schedule forecast for his/her respective opportunities.
- Leads post mortem review of wins and losses with work cell and Regional Sales Managers with a view towards recommending changes and improvements to New Flyer’s commercial and technical value proposition. Monitors competitor submissions and provides input to Marketing & Sales Support team on competitor pricing, features and benefits.
- Develops relationships with the customer procurement teams within the assigned market segment. Acts as the primary point of contact with the customer during the bid process. Answers customer questions and works with the Regional Sales manager to obtain a clear definition of customer needs and expectations.
- Keeps abreast of industry standards, FTA requirements and available bus technology. Provides input to the Change Control Board and Marketing & Sales Support team.
- Other duties as assigned

**WHAT YOU NEED TO BE SUCCESSFUL**:

- Post-secondary education in business or engineering or an equivalent combination of education and experience.
- Previous experience in Project Management.
- Three years previous experience in a technical role within a manufacturing environment.
- Knowledge of basic accounting and finance statements.
- Knowledge of contractual terms and conditions.
- Excellent written and verbal communication.
- Strong organizational, leadership, analytical and interpersonal skills.
- Possesses initiative to seek improvements and can work within a fast-paced team oriented environment.
- Proficient with Microsoft office (Word, Excel and PowerPoint) and Teamcenter.

*Travel is required for this position*

**WHY JOIN OUR TEAM**:

- Competitive Wages.
- A continuous learning environment.
- Ability to advance your career with a growing company.
- NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth time since the competition was established in 2007.
- Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
- Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions

**OUR WHY**:

- We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.