Front Desk Receptionist

2 days ago


Brampton, Canada Finchgate Physiotherapy Full time

Finchgate Physiotherapy is looking for the Part time/Fulltime Receptionist for multidisciplinary clinic in Brampton. We are looking for the team player, good communicator & achiever to join our growing team.

**Physiotherapy Clinic Biller - Job Duties**

**Insurance & Billing Tasks**:

- Prepare, submit, and follow up on insurance claims for **EHC (Extended Health Care)**, **MVA (Motor Vehicle Accidents)**, and **WSIB (Workplace Safety and Insurance Board)**.
- Use **HCAI** (Health Claims for Auto Insurance) portal to create OCF-18, OCF-23, and invoices; ensure accurate coding and timely submissions.
- Verify patient insurance coverage, benefits, and pre-authorizations before treatment begins.
- Reconcile claim payments with insurance remittances and clinic EMR system.
- Track, resolve, and appeal rejected, denied, or delayed claims with insurance providers.
- Ensure proper documentation for audit compliance and insurance regulations.

**Administrative Duties**:

- Maintain accurate patient billing records, payment logs, and outstanding balances.
- Callback & Booking the Patients appointment
- Generate and issue patient invoices, receipts, and statements as needed.
- Communicate clearly with patients regarding their coverage, co-payments, deductibles, and balances owing.
- Coordinate with therapists and office staff to ensure accurate treatment records for billing purposes.
- Prepare weekly and monthly billing reports for clinic management.

**Technical & Communication Skills**:

- Use EMR and billing software efficiently (e.g., Antibex).
- Liaise with adjusters, case managers, lawyers, and third-party insurance representatives professionally.
- Stay updated on changes to OHIP exclusions, FSCO/FSRA guidelines, and industry billing standards.

We are looking for the Motivated billing person who can handle this role.

**Job Types**: Full-time, Part-time, Permanent

Pay: $35,000.00-$42,000.00 per year

Expected hours: 28 - 32 per week

**Benefits**:

- Casual dress
- On-site parking

**Experience**:

- Physiotherapy clinic: 1 year (preferred)

Work Location: In person



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