Office Assistant

**The Opportunity**

The Office Assistant will perform a wide range of office and clerical support activities for the office location, and company, to help facilitate the efficient operation of the organization.

**What You’ll Do**
- Complete all opening and closing duties including lights on/off, dishwasher load/unload, conference room maintenance - kitchen supply stocking and straightening, etc.
- Direct visitors, clients, interviewees, and vendors as needed.
- Maintain phone coverage, including retrieval of voice messages,
- Coordinate with a team in the US and Canada via Microsoft Teams and Outlook.
- Receive project equipment shipments, communicate with project managers as equipment arrives and scan packing slips. Label, sort and organize project equipment in office. Must be able to lift 40lbs/18kg, hand truck will be provided.
- Ship out project equipment as request by project managers and create international shipping documents and labels for shipments to the US.
- Prepare, ship, and maintain supplies for Canada Post, Purolator, FedEx, and UPS.
- Retrieve, assign, and complete requests for information and administrative support submitted through the help desk ticket system and in person.
- Monitor and maintain office supply inventories with consideration for budget and cost-effective solutions, including special order requests.
- Assist in the preparation of meetings, coffee, food orders, set up and clean up.
- Create digital signage for individual offices as directed by the communication department; maintain office Microsoft Teams page and coordinate office communication.
- Send client insurance requests to our broker and forward certificates back to clients; maintain and update file server.
- Create “life event” acknowledgements - cards, flowers, gifts, memorials, etc.
- Assist in coordinating office events - i.e. Holiday parties & training sessions.
- Provide excellent customer service to both internal and external clients.
- Complete errands and all other duties as assigned.
- Follow all company policies and procedures.

**What We Expect from You**
- A High School degree or equivalent (GED) required
- Minimum of 1 year of relevant experience or training
- Proven proficiency in Microsoft Software Applications (Word, Excel, Power Point, Outlook, Teams) and other relevant technologies
- Knowledge of standard office equipment
- Must possess well-rounded knowledge of commonly used concepts, practices, and procedures
- Ability to take direction well, using active listening skills, asking questions and taking notes if necessary
- Ability to confidently lift boxes of computer equipment - up to 40lbs, on and off of a hand truck.
- Must demonstrate excellent verbal/written communications, time management, interpersonal and organizational skills, and meticulous attention to detail, accuracy, and follow through
- Ability to work both independently and collaboratively with individuals at all levels in the organization in a team environment, both virtually and in person.
- Ability to maintain confidentiality

**What You Can Expect from Ulteig**

Ulteig is a purpose driven organization that has built a culture focused on people - both our clients and our employees for over 75 years. Working at Ulteig is more than a job, it means you will have the opportunity to make a difference by creating and solving for a sustainable future. We realize that a huge part of our success has relied heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. Being 100% employee-owned means, we take our own success and the success of our clients personally.

**We offer our team members**:

- Flexible Workplace
- Employee Ownership
- Competitive Pay
- Comprehensive Benefits Package
- Collaborative Environment
- Innovative Culture

Our vision is to be the most trusted partners transforming our world’s critical infrastructure. Ulteig connects people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors®, including power, renewables, transportation and water. Ulteig's footprint spans the country and leverages its expertise with a wide range of public and private clients.

At Ulteig, we deeply care and listen to the needs of our team to ensure they are comfortable and have the necessary tools to be productive whether they choose to work remotely, hybrid or in office. We strive to allow a balance and separation between home and work life and provide support and a flexible working schedule so that employees are able to focus on what's important to them. Our offices are currently open, and employees have the option of accessing them to work. We will continue to monitor and respond to COVID-19 proactively to ensure the safety of our valued employees.

**_ Ulteig is a Drug Free Workplace_**

***ACHIEVE | GROW | COLLABORATE