Administrative Assistant
1 day ago
**About Us**
Real Tech Inc. designs and manufactures a comprehensive product line of advanced, real-time, water quality monitoring sensors and custom software analytics to bring continuous intelligence to water and wastewater processes. With clients in over 50 countries around the world including Fortune 500 companies, large and small municipal water and wastewater treatment plants, major water industry leaders, and government agencies, Real Tech is advancing how water is managed to improve global water quality. Real Tech has been the recipient of numerous awards and nominations including the 2017 BlueTech Forum Technology Award, Deloitte Technology Green 15 award for four consecutive years and the 2015 Whitby Business Achievement Award. Our CEO is the 2012 RBC Women Entrepreneur of the Year Award Winner and a 2016 Ernst & Young Entrepreneur of the Year Award Finalist. Real Tech is an innovative, forward-thinking company that boasts a high retention rate of both clients and team members and is making a real impact to the world of water. To help drive our rapidly growing business, we are seeking a Administrative Assistant to join our team.
Competencies/Qualifications:
- Highly organized with strong attention to detail
- Impeccable communication ability
- Superior phone etiquette
- Excellent typing and data entry ability
- Strong knowledge of Microsoft Office
- Knowledge and/or previous experience with CRM systems an asset
- Possess a results-oriented, self-starter mentality
- Highly adaptable and willing to learn
- Entrepreneurial, adaptable, driven, charismatic, problem-solver and professional
- A degree or diploma, preferably in business, accounting, sales or marketing or similar
- Experience working in accounting, sales or marketing previously an asset
The Administrative Assistant will be responsible for creating an exceptional customer experience while acting as the first point of contact for incoming queries, and managing a wide array of office support tasks which include order entry, communicating with clients, vendor set-up, providing quotes, collecting payments, answering and monitoring incoming communications, ordering supplies, data entry, and other office duties to help ensure smooth communication and operations of the organization. The role requires full-time, day-time hours at our facility in Whitby, Monday to Friday, however the role can be done remote occasionally from time to time to accommodate flexibility as required for our team.
**Responsibilities**:
- Manage incoming phone calls and ensure superior customer support
- Process customer orders ensuring accuracy and timely input
- Communicate with new customers to ensure successful set-up
- Process payments and support AR functions
- Provide quotations to clients and sales support as needed
- Manage generating and maintaining reports for various departments
- Light office cleaning and ordering of supplies
- Provide support for booking travel and other events as needed
- Support sales, marketing and accounting departments
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
- Monday to Friday
COVID-19 considerations:
Covid-19 health and safety measures are still in effect to ensure our teams comfort and safety at all times.
**Experience**:
- Administrative: 2 years (preferred)
Work Location: One location
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