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Associate Services/payroll Area Supervisor
2 weeks ago
**Overview**:
Oversee the Associate Services Operation and Seasonal Payroll which includes uniform distribution/sales/inventory, front-line customer service, and payroll administration for our 4,000 seasonal associates.
**How You'll Make A Difference**: Associate Services**:
- Work with Area Manager to hire, train and develop the Associate Services team; provide ongoing feedback, support, corrective action, and motivation; prepare weekly schedules and meet projected labour budget goals.
- Oversee the “On-boarding” process to ensure efficient and accurate processing of seasonal and full-time associates including Security Access Cards, Parking Passes, and uniform distribution/sales.
- Participate in the Associate Services Duty Program including daily retail operation (i.e., uniform items, food program, sundries etc.) and opening/closing procedures.
- Oversee daily operational tasks including locker/change room maintenance, laundry & uniform programs, aisle & data maintenance, food/snack program, and guest service (in person and over the phone).
- Monitor the daily front counter activity and service procedures including in-coming and out-going uniform items, completion of paperwork, distribution of promotional tickets, direct deposit set-up, and general associate inquiries.
- Program cash registers and ensure POS, debit & credit procedures and controls are in place.
- Oversee deductions/refunds/adjustments process; liaise with CW leadership and corporate payroll on all payroll procedures and inventory levels.
**Inventory**:
- Monitor inventory levels of all uniform items and Associate Services supplies.
- Use the Inventory Tracking process to keep track of inventory levels on uniform items.
- Assist with year-end Inventory of all uniform & resale items and update inventory database.
**Payroll**:
- Monitor UKG FunTime and work with the HR leadership team to ensure availability, schedules and clock punches are being utilized appropriately.
- Oversee the ongoing administration of seasonal payroll processes meeting all required deadlines.
- Assist with other duties as required.
**We're Looking For:
**Previous Associate/Employment Services or HR experience is an asset.
- Knowledge of payroll, ROE’s, direct deposit and related payroll legislation.
- Previous retail and/or supervisory experience is required.
- Superior written and verbal communication skills.
- Detail oriented with a proven ability to multi-task, organize and meet deadlines and work independently.
- Demonstrate a professional manner and strong decision making and problem-solving ability.
- Work flexible shifts and full-time hours including nights, weekends and holidays to meet business needs.
- Knowledge of Word and Excel in addition to data entry skills.