Associate Services Assistant

2 weeks ago

Vaughan, Canada Canada's Wonderland Full time

Overview:
**$17.75/ hour**
- **Please note that for this position you must be available **to work full-time flexible shifts including evenings and weekends.**

**Joining our Canada’s Wonderland team means you’ll play an essential role in providing exceptional guest service.**
- Provide ongoing guest service over the counter and over the phone; respond to inquiries for associates, parents, and other guests.
- Complete onboarding processing duties including: preparing associate uniform files; taking photo I.D. pictures and printing Security Access Cards; assembling and distributing and/or selling uniforms.
- Perform other Associate Services duties including: loaning uniform items; signing in returned items; laundry, sales transactions; promotional pass distribution; outdoor locker area and change room. maintenance; front counter, foyer and patio maintenance; and aisle & file maintenance.
- Perform daily opening and closing duties which include disinfecting all high-touch surfaces.
- Assist with payroll
- related duties such as: paycheque distribution; responding to general payroll inquiries; assisting associates with setting up direct deposit, and assisting with general Kronos inquiries.
- Assist with uniform inventory by maintaining cleanliness and organization of stock and advising supervisory team of low stock.
- Assist with other duties as required.

Some of our amazing perks and benefits:

- FREE Admission to Canada’s Wonderland and other Cedar Fair parks
- Earn promotional tickets for friends & family
- 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food.
- FREE and/or discounted admission to many Ontario attractions.
- Work with a diverse team in a fun environment.
- Employee events with RIDES, GAMES, and FREE FOOD

**Responsibilities**:
Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Canada’s Wonderland. We are the ultimate destination for award-winning attractions, food, live shows, and events We want YOU to join us in making people happy As a member of our team, you’ll
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge, and experience that will benefit in your future.

Qualifications:

- Previous guest service related experience is an asset
- Superior verbal and written communication skills
- Demonstrate a professional manner
- Proven ability to meet deadlines and work both independently and on a team
- Detail-oriented, highly organized and self-motivated
- Knowledge of Microsoft Word and Excel in addition to data entry skills is an asset
- Able to wear personal protective equipment deemed necessary to perform this job safely (may include gloves, mask and/or face shield, non-slip shoes etc.)

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