Sales Associate

3 days ago

Niagara Falls, Canada Paradise Cannabis Full time

**About Us**:
**Qualifications**:

- At least 19+ years of age
- CannSell Ontario Standard Certificate (Must be obtained prior to first day of work)
- Pre-employment Criminal Record Check (Must be obtained prior to first day of work)
- High School Diploma/GED equivalent
- At least 1+ years related experience in customer service
- Exceptional customer service skills, with a passion for providing a unique guest experience
- Positive, friendly, approachable, and fun-loving energy
- Strong attention to detail and accuracy in completing assigned tasks as efficiently as possible
- Professionalism and the ability to communicate effectively with customers, staff and management
- Strong work ethic, responsible and reliable
- Previous experience with cannabis products is an asset, but is not required
- Experience with retail sales, merchandising, and inventory is desired

**Job Duties**:

- Build the brand by creating a welcoming environment for customers, assist customers to help identify suitable products, and ensure an outstanding customer experience
- Stay up to date, with product knowledge, company information and promotions
- ID customers when necessary in a respectful and non confrontational way according to company policy and procedure
- Be an educator by providing/enhancing accurate knowledge about cannabis products and the safe consumption of all products, as well as effectively resolve any customer concerns and queries
- Be a team player by contributing to a positive store environment through effective communication, teamwork, and partnership with all team members
- Cultivate, grow and retain customer base through an exemplary customer experience
- Assist with store maintenance and housekeeping, including stocking shelves, merchandising, cleaning and sanitizing to ensure the store is always inviting
- Handle all Point of Sale (POS) transactions ensuring compliance with all store operating procedures and regulatory compliance, making note of and communicating out-of-stock and/or below-par inventory to store leadership as necessary
- Ensure daily reconciliation of inventory and following up on any discrepancies
- Support and participate in store opening and closing checklists
- Adhere to all company policies, procedures and regulation compliance
- Other tasks as assigned by retail management

**Job Type**: Part-time

**Salary**: $16.00 per hour

**Benefits**:

- Store discount

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Tips

**Experience**:

- customer service: 1 year (required)

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