Administration and Workflow Associate

Blossom Group is a residential community for children, teenagers, and adults diagnosed with complex special needs. We support people with Autism, cognitive and development disabilities, and comorbid mental health needs including mood and anxiety disorders. Working as part of a collaborative administrative team and reporting to the Director of Client Services, the **Administration and Workflow Associate** advances our mission and vision to provide a supportive and caring environment and to support our clients to reach their full potential using a person centered model to respond to each client's specific education, social, behavioural and recreational needs.

Blossom Group is a CARE based organization that provides therapeutic live in programs, we support children, youth, and adults through a range of cognitive, social, and emotional issues, including Autism Spectrum Disorders, neurobiological and developmental disabilities, and those with coexisting mental health and behavioural issues. We strive to improve health outcomes by supporting clients through personalized, accessible healthcare solutions
- **Our vision is a world that embraces people with complex special needs.**:

- **Our mission is to create supportive nurturing communities that enable residents to develop to their maximum potential and enjoy an exceptional quality of life.**:

- **To achieve our vision and mission we strive for excellence in every aspect of care and create individualized programs that are developmentally focused, family involved, relationship based, competence centered, trauma informed, and ecologically oriented.**

**Roles and Responsibilities**:
**1. Medical Supports**
- Arrange for annual pharmacy audits at each location in collaboration with pharmacy.
- Coordinate annual flu and COVID vaccination clinics.
- Cross-training to support the Program Administration Team

**2. Administrative & Office Operations**
- Provide a welcoming and professional point of contact for clients, suppliers, and visitors.
- Order business cards and break cards.
- Complete electronic filing and organization of records via the SharePoint platform.
- Monitor and process faxes.
- Update large organizational contact lists as required.
- Support digitization of administration, medical process, and other record management projects.

**3. Program, Compliance & Workflow Support**
- Prepare school transportation information and assist with accessibility vehicle permits.
- Send out Adobe Sign documents as requested by the Compliance Department.
- Policy and Procedure (P&P) quarterly review support.
- Assist with form creation (MS Forms, Word Forms, etc.) for the Director of Client Services
- Assist with the intake process as needed.
- Participate in special projects, research & development, and workflow improvement initiatives as assigned.
- Other administrative duties as assigned.

**Qualifications**:

- 2+ years of experience in an administrative or coordination role, preferably within healthcare, social services, or multi-site organizations.
- Strong organizational, time-management, and multitasking skills with attention to detail.
- Proficient in Microsoft Office Suite: SharePoint, Microsoft Forms, Microsoft Tasks,
- Experience creating Microsoft Word Forms, Adobe Editable PDF, Excel, Mail Merge
- Excellent interpersonal and communication skills.
- Ability to work independently and prioritize a dynamic workload.
- Experience with privacy regulations and handling confidential information is an asset.

**Working Conditions**:

- Office-based role with occasional travel between program locations (Simcoe County).
- Standard business hours with some flexibility required for project deadlines or scheduled events.

**QUALIFIED APPLICANTS MUST HOLD APPROPRIATE DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN CANADA**

**Job Types**: Full-time, Permanent

Pay: $52,000.00-$59,740.00 per year

**Benefits**:

- Dental care
- Extended health care

Work Location: In person