Patient Experience Coordinator
1 week ago
We are seeking a **part-time** Patient Experience Coordinator, in a busy high-end multi-disciplinary practice.
**Only Applications submitted with a Cover Letter will be considered.**
Position Duties Include:
- Ability to answer multi-line telephones
- Able to **correspond and communicate professionally**:
- A competent knowledge of the services that are provided in the clinic and the ability to explain them to potential clients
- Accepting multiple methods of payment via POS merchant terminal
- Able to maintain patient and clinic confidentiality
- Knowledge in dealing with Motor Vehicle claims would be an asset
- Experience with booking and billings software would be an asset
- Strong computer skills (knowledge of Clinicmaster and Quickbooks an asset)
Essential Skills and Abilities:
- **Excellent command of the English language is a MUST (both oral and written communication skills)**:
- Demonstrates an enthusiastic, friendly, patient and warm demeanor
- Team-player
- Ability to multitask
- Strong time management skills
- Dedication, Reliability and Punctuality
- Strong computer skills - quick learner
- Willingness to learn and develop new skills
- Experience with direct billing insurance using TELUS, Green Shield and Blue Cross would be an asset.
- **Start Date: August 2025**
**Job Types**: Part-time, Permanent
Pay: $18.00-$20.00 per hour
**Benefits**:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (required)
**Experience**:
- administrative assistant: 1 year (required)
- receptionist/customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
Application deadline: 2025-07-15
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