Administrative Coordinator
5 days ago
Complete Respiratory Care is a privately-owned obstructive sleep apnea and home oxygen therapy group, that delivers a patient-centric health care experience through our clinic operations across Ontario and parts of Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care. Built on a model of continuing care, we believe that if we do right by a patient, we will create a lifetime relationship. If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.
We are currently looking for full time **Administrative Coordinator** to join our team at our location in **Vaughan, Ontario**.
**Key Accountabilities**:
- Handling of incoming calls from patients and referral sources (physicians, hospitals, nursing homes etc)
- Liaising with patients and referral sources
- Basic oxygen equipment troubleshooting by telephone
- Coordinating and scheduling of patient appointments, oxygen setups and deliveries
- Arranging and confirming patient appointments and deliveries
- Timely response to inquiries from patients and referral sources
- Data input and tracking into the CRM/EMR system
- Recording and distribution of staff meeting minutes
- Ordering of office supplies and stationery
- General office duties
**Requirements**:
- Minimum one year of relevant experience
- Post-secondary education such as a Medical Office Assistant diploma is preferred
- Experience with CRM or EMR programs such as Salesforce in an asset
- Exceptional communication skills, both verbal and written
- Exceptional customer service skills
- Excellent organizational skills with attention to detail
- Excellent ability to multi-task
- Ability to work as part of a team under mínimal supervision
We offer a fun and professional work environment, as well as competitive compensation and benefits based on experience. If you are an administrative professional looking for a rewarding role then we look forward to hearing from you
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- We require our team members to be fully vaccinated against the Covid-19 virus. Are you able to provide proof of vaccine?
- What are your salary expectations for this position?
**Education**:
- Secondary School (preferred)
**Experience**:
- administrative assistant: 1 year (preferred)
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