General Sales Manager

General Sales Manager

Volkswagen of Newmarket Newmarket ON L3Y 9A1
**Who We Are
**At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.

Now, in partnership with Lithia and Driveway, North America’s second-largest publicly-traded dealership group (NYSE:LAD), We are focused on making, buying, and servicing a car and or motorcycle as easy as possible - with a diverse set of brands and deep e-commerce capabilities that provide modern customers an unlimited range of options to suit their needs and lifestyles.

**Reports to**:
General Manager

**VW Newmarket**:
Our **General Sales Managers **have the ability to meet the highest standards in sales and customer service. If you have been successful building strong teams, possess a high level of integrity and have a strong interest in professional growth beyond your current position, you may be the individual we are seeking.

We are part of Lithia Motors, a Fortune 500, publicly traded (NYSE: LAD) company that is on the fast track to even more success and development. Don’t miss out on this opportunity

**_We are committed to growing our company and Growing our People _**

**Responsibilities**:
As the General Sales Manager you will be responsible for driving results through strong teams, effective, desired customer interactions, as well as solid management of inventories, sales processes and marketing. The General Sales Manager is also responsible for managing the activities of all sales staff to ensure sales targets and customer service levels are achieved. This individual is responsible for recruiting, hiring, training and developing all sales staff. The General Sales Manager completes reporting and administrative procedures as required.
- Forecast sales goals and objectives for the sales team.
- Manage and monitor daily activity of sales managers and sales staff to ensure sales volume and productivity goals are met.
- Develop effective sales staff by communicating expected performance standards, monitoring performance, identifying development needs, coaching, motivating and mentoring.
- Conduct and lead regular sales staff meetings.
- Work directly with the General Manager to create marketing plans and sales promotions.
- Manage web portal and online presence.
- On-going customer engagement and communication. Respond to customers concerns to ensure full resolution.

**Qualifications**:

- Demonstrated leadership abilities to develop and motivate successful sales teams.
- Experience as an Automotive Sales Manager, F&I Manager and/or Used Car Manager is preferred.
- Solid working knowledge of computers and systems.
- Successful background in financial/budgeting role.
- Acceptable driving record and a valid driver's license in your state of residence.

**What’s in it for you
**In addition to a fast-paced, exciting environment that rewards the entrepreneurial spirit, we offer excellent pay plans, benefits packages for full-time employees, professional training and development, and advancement opportunities throughout our dealer group, such as:

- Discounted programs to enhance employee experience
- Enhanced vacation policy, based on tenure
- Track Days & Budget Car Track Challenge
- Seasonal Employee Events
- Support in career advancement
- Robust training and development programs
- RRSP/DPSP/TFSA
- Company paid Life Insurance, Accidental Death & Dismemberment
- Comprehensive Health and Dental and extended Health Care
- Employee Assistance Program
- Tuition Reimbursement

If you are passionate, customer focused, and thrive in a team environment, we encourage you to apply. We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.