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Customer Service
2 weeks ago
**Job Overview**
**Responsibilities**
- Assist customers with inquiries regarding products, services, and order status
- Handle customer complaints and resolve issues in a timely manner
- Perform data entry tasks accurately to maintain up-to-date customer records
- Upsell products and services based on customer needs and preferences
- Utilize analysis skills to identify trends in customer feedback and suggest improvements
- Maintain professional phone etiquette while communicating with customers
- Collaborate with team members to enhance overall customer satisfaction
**Experience**
- Previous experience in a customer service role is preferred
- Strong communication skills with the ability to convey information clearly and effectively
- Familiarity with sales techniques and upselling strategies is a plus
- Proficiency in data entry and basic computer skills required
- Ability to analyze customer needs and provide tailored solutions
Join us in delivering exceptional service to our valued customers while growing your career in a supportive environment
Pay: From $21.00 per hour
**Benefits**:
- Dental care
- Flexible schedule
- Paid time off
- Store discount
Work Location: In person
