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Account Manager, Business Services
3 weeks ago
East Coast Credit Union is seeking an **Account Manager, Business Services **to join our team This is a mobile position and travel will be required as you will cover the entire **North-Eastern region** of the province. It is well suited for an individual with exceptional customer service and proven relationship building experience seeking an opportunity to join our progressive and high-performing team
East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience.
**You would **
- Manage an assigned portfolio of existing members and proactively look for opportunities to grow the portfolio.
- Compile loan packages and negotiate loan structure with applicant, including but not limited to rates, repayment options, and other credit terms.
- Proactively identify commercial members’ current and future financial needs and offer suitable products & services. Refer business to other areas of the Credit Union.
- Recommend sound business lending practices and procedures consistent with policy, industry standards, and member service expectations.
- Assist Branch Managers with credit structuring, assessment and provide training and coaching when required.
- Monitor account overdraft activity and contact members to encourage prompt repayment of delinquent accounts.
- Support community initiatives through volunteering and attending events and activities on behalf of the Credit Union.
**You have **
- A Business Degree with an emphasis in Business Administration or Commerce
- Three to five years of experience in commercial lending in a financial institution; or an equivalent combination of training and experience in credit management.
- Knowledge of risk management practices; internal auditing and regulatory compliance.
- Ability to interpret and analyze financial data.
**You Are**
- An experienced commercial banking or lending professional with an in-depth understanding of financial products, trends and service offerings.
- Confident in your business development, retention, and relationship building skills.
- Customer Service, results oriented, and always looking out for the best interest of our members.
- A flexible team player able to adapt to a quickly changing environment.
**We offer**
- Outstanding culture and opportunity to join an engaged and community-focused team.
- Tuition reimbursement, training, and personal development.
- Competitive compensation and benefits with performance-based incentives.
- Generous benefits package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
- Additional employee perks include but are not limited to wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.
**Applications will be accepted until the position is filled.**
Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.
At East Coast Credit Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities.
