Branch Manager

Our client, Graybar is seeking a dynamic and results-driven Branch Manager to lead and grow the branch operations in New Glasgow, Nova Scotia. This role is ideal for a strategic leader who thrives on developing business opportunities, driving operational excellence, and building high-performing teams.

Reporting to the Regional Vice President, the Branch Manager, you will have full accountability for branch performance—balancing sales growth, customer satisfaction, financial management, and employee development—while acting as a key ambassador of the company in the local market.

What You’ll Do

- Provide strategic direction and lead the execution of branch initiatives aligned with company objectives.
- Champion a culture of accountability, integrity, collaboration, and continuous improvement.
- Act as a role model by consistently following company policies, procedures, and values.
- Maintain and grow sales volume while strengthening customer relationships. Identify and develop new business opportunities, products, and customers.
- Build strong relationships with customers and suppliers through meetings, calls, and industry events.
- Ensure all reasonable customer requests are handled promptly and professionally.

Operations & Financial Management

- Oversee pricing strategies, inventory management, and inventory turns.
- Manage accounts receivable, credit risks, and cost controls.
- Prepare and manage annual, monthly, and weekly operational plans and budgets.
- Ensure error-free performance and high-quality service standards across the branch.

Team Development & People Management

- Recruit, hire, train, coach, and mentor branch employees.
- Set clear expectations, goals, and deadlines; monitor progress and performance.
- Conduct regular sales and product training sessions.
- Provide consistent feedback, performance evaluations, recognition, and corrective action when needed.
- Foster respectful communication and collaboration across all departments.

Safety & Compliance

- Ensure a safe working environment and adherence to all health and safety standards.
- Enforce company policies, procedures, and applicable laws and regulations.
- Ensure staff understand safety practices and incident-response procedures.

Core Competencies We Value

- Strong leadership, coaching, and mentoring skills.
- Customer-focused mindset with a results-driven approach.
- Excellent communication, decision-making, and problem-solving abilities.
- Planning, organization, and time management excellence.
- Adaptability, creativity, and innovative thinking.
- High ethical standards, accountability, and integrity.

What You Bring

As the ideal candidate, you will bring a minimum of five years of relevant sales and operations experience, or an equivalent combination of experience and a degree in Business Administration or a related field. You have a strong understanding of budgeting and financial reporting, with the ability to read, prepare, and manage financial statements. Experience in the electrical distribution industry and familiarity with S.X. Enterprises are considered strong assets. You are proficient with Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint, and possess excellent prioritization, delegation, and time management skills.

As a leader, you motivate and inspire teams through clear expectations, regular feedback, and a commitment to developing employee skills. You are an effective communicator with strong interpersonal and relationship-building abilities, enabling you to cultivate customer loyalty, collaborate across teams, and drive consistent business results.

If you are interested in growing your career with a company that values leadership and results please reach out to Erika Hildebrand via erika@venor.ca .

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