Commercial Account Manager

**Application Deadline: October 11, 2024**

**Location**:
This position is based in Millbrook Nova Scotia and requires in-office attendance.

**Recruitment Statement**

In accordance with the Indigenous Employment Preference Policy of the Canadian Human Rights Commission, preference will be given to qualified Indigenous applicants. Therefore, we encourage you to self-identify.

**Objective**
To provide quality management of client portfolios within Ulnooweg’s lending and contribution activities. The Commercial Account Manager will be responsible for maintaining the commercial financial portfolios for the Access to Capital team. You will expand business portfolios by acquiring new commercial clients. While providing exceptional client service, you will analyse clients' financial data and recommend products and services which suit client needs. With demonstrated passion for Indigenous business, this role exists to help Indigenous businesses succeed.

**Opportunity**

You are a seasoned professional responsible for meeting client needs, driving business growth, and leveraging partnerships to deliver a wide range of capital solutions. As an integral member of the team, you'll deliver flexible business solutions, dedicated business expertise, and timely business advice to help clients realize their entrepreneurial goals. You thrive on building collaborative partnerships to navigate the uniqueness of Indigenous businesses and governance structures and understand how these influence credit and lending processes.

**Responsibilities**
- Responsible for overall quality of the portfolio in accordance with practices, policies, and objectives.
- Responsible for building relationships with Indigenous business clients and communities.
- Responds to client queries with respect, sensitivity, and understanding by taking appropriate action to reconcile concerns in a timely and professional manner.

**Key Competencies**:

- Accountability
- Communication
- Decision Making
- Networking and Relationship Building
- Results Orientation
- Risk Assessment
- Financial Analysis

**Qualifications**

**Knowledge**
- Knowledge and understanding of risk assessment frameworks and financial analysis concepts.
- Knowledge of bank risks and profiles, in relation to credit risk, and business model analysis.
- Knowledge of financial statements and accounting principles, including valuation techniques and cash flow analysis; assessment of the credit quality of clients within the $50,000 to $400,000 range.

**Education and experience**:

- A Bachelor’s degree in Business, Commerce or an equivalent combination of education and experience.
- 3 to 5 years experience in commercial or business banking.
- Experience analysing and discussing emerging risks, evolving risks, and credit quality performance metrics.
- Experience with financial software and associated computer skills.

**Conditions of Employment**
- Criminal background check
- Valid provincial drivers license
- Clear drivers abstract

**Benefits**:

- Medical and Dental coverage
- Disability coverage
- 3 weeks paid vacation
- Paid sick leave
- Special leave
- Free parking
- Statutory holidays + Indigenous Holidays observed in the Atlantic Region

**Organizational Perks**
- Mi’kmaw Language Training
- Cultural Education Programs
- Annual holiday office closure

**About Ulnooweg development Group**

Since 1985, Ulnooweg Development Group has represented Atlantic Canada as a member of the National Aboriginal Capital Corporations Association (NACCA). Our organization is an autonomous, Indigenous-controlled, community-based financial non-profit that encourages Indigenous entrepreneurship and community building in Atlantic Canada. As an Aboriginal Financial Institution (AFI), we offer diversified sources of capital and dedicated business support to Atlantic Indigenous entrepreneurs and communities.

The Development Group is one of three organizations that represent Ulnooweg, an established and innovative Indigenous-led organization dedicated to taking a transformative and complex, community-centered approach.

The three organizations attribute to the benefit of the communities it serves: Ulnooweg Development Group Inc. (AFI), The Ulnooweg Education Centre (an education and research charity) and the Ulnooweg Indigenous Communities Foundation (a charitable foundation). These organization's work towards breaking down systemic barriers our communities and individuals face through truth and reconciliation.

**Job Types**: Full-time, Permanent

Pay: $65,000.00-$80,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- We prioritize hiring Indigenous applicants. Do you self-identify as Indigenous? If so, what are your community affiliation(s)?

**Experience**: