Dental Treatment Coordinator

**Job Title**: Dental Treatment Coordinator (Patient & Team Trainer)

**Company**: Northwest Family Dental

**Location**: London, ON

**Are you an expert Treatment Coordinator who is also passionate about teaching, mentoring, and developing a successful team?**

Northwest Family Dental, a growing, family-focused practice in London, is seeking a dynamic leader for a unique **Treatment Coordinator**role. This isn't just about presenting treatment plans; it's about elevating our entire team. As a key member of a renowned Southwestern Ontario dental group, you will have a remarkable opportunity to not only deliver an exceptional patient experience but also to develop training materials that enhance the skills of our staff.

**Why You'll Love Being Part of the Northwest Family Dental Team**:
We invest in our people's growth and well-being. You will enjoy:

- **Excellent Compensation**: A highly competitive wage and a performance-based bonus program.
- **Comprehensive Benefits**: Including extended health care, vision benefits, and in-house dental.
- **A Unique Growth Path**: This role offers paid continuing education plus the chance to develop your skills in leadership, training, and instructional design.
- **A Positive Culture**: We value work-life balance with paid leave and foster a strong, collaborative environment with regular team-building activities.

**Your Impact on Our Patients and Team (Responsibilities)**:
This is a dual-focus role where you will excel in both patient-facing and team-development duties:
**As a Treatment Coordinator**:

- Masterfully present complex treatment plans and financial arrangements to patients with clarity and empathy.
- Expertly coordinate patient schedules and appointments to ensure a seamless treatment journey.
- Serve as the primary liaison between patients and our clinical team, ensuring all questions are answered.

**As a Team Trainer**:

- Design, develop, and implement engaging training materials for our administrative and clinical staff.
- Utilize your instructional skills to lead training sessions that improve service delivery and office efficiency.
- Collaborate with leadership to identify training needs and contribute to the overall growth of the practice.

**What You Bring to the Table (Qualifications)**:

- **Required**: A minimum of 2 years of experience as a Dental Treatment Coordinator.
- **Required**: To be considered, your dental office experience must be from within North America.
- A deep understanding of dental procedures and the confidence to communicate them effectively.
- Exceptional communication, presentation, and interpersonal skills.
- A meticulous eye for detail and a passion for creating efficient systems.
- **Asset**: Previous experience with TRACKER dental software is highly valued.

**Ready to Make a Bigger Impact?**

If you are a passionate professional looking for a role that goes beyond traditional treatment coordination, we encourage you to apply.

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Dental Office: 2 years (required)
- TRACKER Dental Software: 2 years (preferred)
- Treatment Coordination: 2 years (required)

Work Location: In person