Recruitment & Retention Coordinator

Norquest Industries Inc. is a progressive and innovative Machine Shop based in Edmonton. We serve a variety of industries throughout Canada and around the world. Since incorporating in 1996, Norquest has grown to become one of western Canada’s largest machining services companies.

**We are currently looking for a dedicated individual who wants to work in a progressive environment that cultivates personal and professional development.**

Shift: Monday - Friday, 7:30 am - 4:30 pm.

**Comprehensive Company Benefits**
- 100% Company Paid Health, Dental and Vision Benefits
- RRSP/TFSA Matching Program
- $400.00 HSE Annual Allowance
- Employee Recognition Program
- Hybrid-Remote Work Eligibility

**Goals and Key Result Areas**:

- Perform full-cycle recruitment activities.
- Complete new hire onboarding tasks to ensure a smooth transition for the new employee into Norquest Industries.
- Execute employee retention duties to promote a positive and evolving company culture.
- Provide feedback received from employees to Management, with a goal to improving/maintaining positive morale.

**Responsibilities**:
Recruitment:

- Meet with Supervisors/Managers when notified of an open position to fill to identify their specific needs for the position, with a goal to improve the output of the pre-screening process and to shorten the recruitment cycle for each position.
- Post job vacancies
- Review resumes
- Schedule and sit in on interviews
- Prepare interview question kits specific to roles
- Prepare and send employment offers

Onboarding:

- Create new hire orientation packages
- Perform new hire orientations including ADP time and attendance training and WorkTango recognition program training.
- Enter all hiring data into all HR systems and update as needed

Performance Management:

- Prepare probation and annual review packages
- Send reminders to Supervisors and Managers
- Sit in on performance management meetings when needed
- Prepare attendance reports for Supervisors and Managers when requested

Employee Engagement:

- Conduct regular recurring “stay” interviews towards the goal of strengthening employee retention strategies.
- Send out semi-annual company-wide employee satisfaction surveys
- Communicate employee feedback to Senior Management
- Send monthly RRSP/TFSA and Milestone anniversary letters to employees
- Order Milestone anniversary gifts and schedule Milestone recognition meetings
- Update Milestone rewards catalogue annually
- Plan and coordinate HR-related employee events
- Ensure team building events are being planned according to our policy, and ensure the events are complying with budget and guidelines.
- Respond to employee inquiries in a timely manner

Other:

- Performs other duties as assigned by a Supervisor
- Comply with all HSE, QMS, Corporate policies at Norquest

**Qualifications**:

- High school diploma
- Post-secondary education in Human Resources is considered an asset
- 1+ year(s) of recruiting experience is an asset
- High level of discretion, confidentiality, and diplomacy
- Proficient in Excel, Word, and Outlook
- Excellent organizational and time management skills
- Attention to detail and accuracy
- Excellent communication and problem-solving skills
- Ability to work independently as well as in a team

**Work From Home Eligibility**:1 day/week

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Edmonton, AB T6B 2Z7: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Edmonton, AB T6B 2Z7