Office Manager

Welcome to **Burgener Research**, a small, family owned and operated company that sells and ships scientific instruments, called nebulizers, to labs around the world (don’t worry, you don’t need to know what a nebulizer is before you start). We have been in business since 1995 and have one office in Ontario and one in BC.

Within the BC office, we also host a partner company - **Telegistics Trucking**. Some of the weekly work would revolve around this division as well.

Our west coast office, located in **Sidney BC**, is at the stage where we need a part time to full time office manager **(3-5 days a week, or roughly 20-30 hours weekly).** Because we’re a smaller company, our admin staff and managers wear many hats and need to be able to perform a wide variety of tasks. The most common daily tasks will involve fulfilling orders by packing and shipping products, tracking sales, and associated bookkeeping.

**Ongoing Duties Include**:

- Packing and shipping products most days
- QuickBooks bookkeeping
- Market research (researching unique and unusual products, processes, methods etc.)
- Keeping up with government import and export regulations and programs such as CARM
- Maintaining our quality assurance program including gathering regularly updated REACH and RoHS certificates from our suppliers
- Website updates and edits
- Monitoring and fulfilling online sales from our website
- Producing and editing product manuals, labels, brochures - we use Corel Draw and Corel PhotoPaint
- Creation of product advertisements and marketing to journals and expos
- Customer correspondence
- Office building (strata) correspondence
- Liaising with our Ontario office regarding expenses, inventory etc.
- Laser engraving products
- Researching new vendors
- Payroll
- Monthly remittances

This is the perfect job for someone who has a strong background in office management and administration, but is looking to learn on the job as well. Although there are some requirements for this job, we are willing to teach and train some aspects of the position.

We are looking for someone who is flexible with their work days and scheduling. Generally, our office operates on a 6 hour day school-like schedule, but there may be days where we have an excessive amount of orders to get out the door, and we need someone who can commit to staying late (ie. 5pm) and getting the day’s tasks completed. That said, we rarely have looming deadlines to work within, and we pride ourselves on maintaining a calm and stable work environment.

**Skills and Attributes That are Essential for This Role**:

- Proficient with Quickbooks
- Tech savvy and computer literate at an operational level (ie. can troubleshoot an error code, set up a printer etc.)
- Capable of working with Adobe Acrobat
- Some graphic design experience (ideally with the Corel suite)
- Familiarity with web design (Squarespace and WIX)
- Ability to research obscure products, vendors, hard to find materials etc.
- Must keep a very tidy and organized workspace
- Ability to thrive in a quiet work environment
- Self directed and confident, but comfortable asking questions whenever necessary
- Highly detail oriented
- Comfortable making phone calls and speaking to contractors / clients etc.
- Ability to get to the office in Sidney as this work cannot be done remotely
- Someone who is relaxed and easy-going, but also dedicated and meticulous about their work would be a good fit in our office

**Job Types**: Part-time, Permanent

Pay: $35.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Casual dress
- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Sidney, BC V8L 3C4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Administrative: 3 years (preferred)
- Bookkeeping: 3 years (preferred)

**Language**:

- English (required)

Work Location: In person