Call Centre Representative

2 weeks ago

Regina, Canada We An-Ser Full time

**Key Responsibilities**:

- Managing inbound and outbound phone calls and notifications for our clients (we are not a telemarketing centre)
- Professionally greet callers, provide and request required information
- Relay and route critical messages to on-call personnel by prioritizing emergency calls

Responding to customer requests professionally and with accurate information

**General Job Requirements**:

- A friendly and upbeat voice and a positive attitude
- Good grammar and spelling as well as a professional demeanor
- Computer skills in a Windows-based environment
- Punctual with great attendance
- Fast learner and be able to type well (at least 40 words per minute)
- Be a 'team player'

Our jobs require people that are very detail oriented. We handle calls for many different kinds of businesses, so there is always a lot of activity and new challenges to face and resolve daily

**Compensation**:$16 per hour

**Shifts Available (IN-OFFICE POSITIONS ONLY)**:

- **7:30AM-7:30PM (7 days on, 7 days off rotation) - FULL TIME**

**Our Benefits include**:

- RRSP Program (company matching)
- Dental Insurance
- Health Insurance
- Paid Time Off
- Vision Insurance

**Benefit Conditions**:

- Waiting period based on probation

**Don't miss out Join our team today

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