Call Centre Representative

2 weeks ago

Regina, Canada We An-Ser Full time

**Full-Time Call Centre Representative**

We An-Ser is seeking dedicated and detail-oriented **Full-Time Call Centre Representatives** to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. **This is an in-office position.**

We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.

**Key Responsibilities**:

- Professionally manage a high volume of **incoming calls**, greeting callers with a polite and pleasant demeanor.
- **Accurately gather and relay essential information**, ensuring all message details are thorough and precise.
- **Verify and meticulously enter information** into our system, providing clients with confidence that their issues will be effectively communicated.

**Qualifications**:

- A **welcoming voice** and an upbeat, professional tone.
- **Strong command of the English language,** including excellent spelling and grammar.
- Proficiency in a **Windows-based computer environment.**
- Ability to type **40 words per minute or more.**
- **Excellent attendance record.**
- Availability to work **one weekend day**

**No prior experience is required;** we provide comprehensive training in a positive, team-focused environment designed for your success.

**Compensation and Benefits**:

- **Compensation**: $17/hr
- **Full-time employees** are eligible for a robust benefits package including:

- RRSP with company matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off

- **Benefit Conditions**: Waiting period may apply, only Full-Time employees eligible

**Shifts**:

- Full-Time
- 4AM-1PM (Thursday/Sunday Off)
- 7AM-4PM (Monday/Friday Off)
- We An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law._

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