Administrative Co-ordinator/reception

3 days ago

Burlington, Canada Mercedes-Benz Burlington Full time

We are looking for a Receptionist to join our Mercedes-Benz Burlington Team. When clients come to Mercedes-Benz Burlington, they look to us to provide unmatched client care and a lifestyle experience that’s second to none. If you share our passion for delivering an unparalleled client experience, while representing a truly legendary brand, we would like to hear from you.

What you will do:

- As a brand ambassador, you are the first and central point of contact for all visitors and clients either in person or on the phone
- Receive clients in a professional manner and will personal arrange contact with the appropriate individual or department ensuring a luxury experience
- Provide support to Service Department during handover of loaner vehicles, invoicing and cashing out
- Coordinate shuttle and valet transportation for clients
- Provide support to Sales Department with floor control and dealership traffic
- Promptly and efficiently operate the dealership telephone switchboard and field calls to the appropriate departments
- Support the success of Q café, with occasional duties as a barista, as part of the client experience team
- Provide support in the sales of Mercedes-Benz boutique accessories - advising, entering orders, selling and invoicing.
- Maintain a welcoming atmosphere and ensure order and cleanliness of all client areas

At times, business needs arise and you may be asked to complete other duties as required.

What you will bring to the role:

- A proven track record of superb teamwork
- A commitment to excellence and a history of providing customer service that goes above and beyond what people expect.
- You have excellent communication, problem solving, task planning, and organizational skills
- Availability during business hours of Mondays to Saturdays
- Sophisticated look and presence is a must, similar to the first impressions of Mercedes-Benz vehicles

As a professional, dedicated and customer focused Receptionist/Concierge for Mercedes-Benz Burlington, you’ll have the opportunity to grow professionally in an environment that rewards commitment, enthusiasm and performance.

Required education & experience:

- High school or equivalent
- Reception Experience is an asset

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