Spa Reception

2 weeks ago

Burlington, Canada The Pearle Hotel and Spa, Marriott Autograph Collection Full time

**Key Accountabilities**
- Provide outstanding customer service at all times.
- Greet and check-in clients.
- Inform clients about the benefits of our skin care line; achieve retail sales targets.
- Process payments.
- Assisting the management team.
- Problem solving with guest experiences.
- Opening and closing duties.

**What we would like you to bring to the position**:

- Experience working in a hospitality, or customer service role
- Have worked in a spa environment
- Working knowledge of Book4Time software
- Experience in a leadership role
- **Communication**: Listen attentively to guest's questions and requests. Effectively share information about guest requests with relevant team members.
- **Organization**: Ability to multi-task effectively in a fast-paced environment and prioritize tasks as necessary. Strong administrative skills.
- **Personable**: Calm demeanor, professional appearance, positive and proactive attitude, and exhibits genuine and thoughtful hospitality in all interactions.

**Why join the Pearle Hospitality team at The Pearle Hotel & Spa**:

- Competitive wages
- Co-pay benefits for permanent team members after 3 months
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including The Pearle Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting._

**Job Types**: Full-time, Part-time

Pay: $18.50 per hour

Work days:

- Weekends as needed

Application question(s):

- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location

(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

**Experience**:

- Reception: 1 year (preferred)

Work Location: In person

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