Wem Centre Site Coordinator

Workplace Education Manitoba is growing

WEM is currently seeking an individual who is passionate about working with our learners, Service Providers(WEM Centre Instructors) and staff. Reporting to the WEM Regional Manager, the Site Coordinator will support learning processes, program development, evaluation, and learner referrals. With partnerships being key to success, we have strong connections in each region, including Indigenous Communities, workplaces, labour unions, non-profits, and the Manitoba government. It is about having the right people at the table.

**Job purpose**:
To manage activities, coordinate with Service Providers(WEM Centre Instructors) and perform required administrative duties in a continuous intake structure. Monitor and assist in the planning and delivery of **Essential Skills/Skills for Success **programming.

**Qualifications**:
Administration Certification or Diploma in a related discipline with 2 years of experience in a similar role.

Demonstrate excellent organizational and management skills with an ability to identify, develop and coordinate events related to the WEM Centre and the **Essential Skills/Skills for Success **field.

Ability to handle and maintain confidential information and data in a secure manner.

Strong leadership skills including the ability to be forward-looking, identify change and be innovative.

Detail-orientated and works with a high degree of accuracy.

Ability to multitask efficiently.

Ability to change focus readily to adapt to the immediate and ever-changing needs of WEM.

Excellent verbal and written communication skills, with attributes and knowledge of the plain language.

Excellent technology skills: knowledge of computers, programs, and their operations.

Effective and independent work skills and a flexible responsible team member.

Experience in providing instructions to meet the needs of various learners is an asset.

Understanding of **Essential Skills/Skills for Success **training and implementation of such is an asset.

**Responsibilities**:
In partnership with the Regional Manager - support the WEM vision, policies, and programs.

Establish first contact with learners and evaluate the needs of each learner during the intake process to determine if they are a good fit for WEM Centre Upskilling.

Aid in the day-to-day management of the WEM Centre and assist in organizing, planning, and scheduling WEM programs.

Support new and existing Service Providers(WEM Centre Instructors) with **Essential Skills/Skills for Success **awareness, program delivery strategies in order to set measurable learning outcomes for learners using the WEM Centre performance criteria.

Check in with learners on performance, resolve any issues related to their training and schedule and inform Service Providers(WEM Centre Instructors) of any findings or required changes.

Maintain **Essential Skills/Skills for Success **focus, ensuring relevant material is used within the WEM Centre.

Must be professional and maintain good relationship with referral agencies.

Support the development of participants’ Employability and **Essential Skills/Skills for Success.**

Be a positive representative of WEM.

**Administration tasks**:
Schedule Essential Skills Assessment, intakes, and follow-up appointments for participants.

Create, update, and maintain filing systems organizing participant information within several areas for tracking, reporting and feedback purposes.
- Establish and maintain all participant files with attendance, progress, skill gain and all other relevant **Essential Skills/Skills for Success **information.
- Record **Essential Skills/Skills for Success **assessment outcomes and send results/outcomes to learners and Service Providers(WEM Centre Instructors).
- Update learner profiles with upskilling results and services attended

Prepare ongoing periodic reports (monthly, quarterly, and annually) and a summary of participant progress and statistics.

Answer telephone calls from participants, co-workers, and the public answering questions and providing accurate information.

Receive and send electronic mail using a clear, professional, and pleasant message.

Photocopy materials needed for the delivery of the drop-in classes and workshops at the WEM Centre.

Prepare end-of-program certifications for successful program participants.

Schedule, plan and facilitate WEM Centre meetings for Service Providers(WEM Centre Instructors).

Record and prepare minutes of meetings.

Assist with the maintenance of technology resources, updates, IT support, and preparation for other programming.

Maintain transparent and authentic communication within WEM and outside Organizations.

Update and report directly to the WEM Centre Regional Manager.

Administrative support for Workplace Regional Manager as required.

Other duties as assigned.

**Instructional**:
Facilitate **Essential Skills/Skills for Success **assessments, both formal and informal.

Evaluate learner progress u