Channel Account Manager

7 days ago

Vancouver, Canada Ooma, INC Full time

Channel Account Manager

Company Overview: Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind though our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

Every day, we strive to uphold our brand values:
**We care** that everyone loves their Ooma experience.

**We think big** to innovate and revolutionize markets.

**We create** smarter solutions that uniquely deliver both superior experiences and superior value.

**We embrace** diversity of thought to make the best decisions.

**We respect** that problems are best solved by fact-based discussions and positive intent.

**We choose** to be a force for good in the world.

Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.

Role

The VAR Channel Account Manager is responsible for developing new business relationships and serve as the first level of support to existing partners. Working on the Account Manager team at Ooma provides a compelling opportunity for Sales Professionals with a proven track record of up selling existing customers and generating referrals in technology or telecom sales. **This role is onsite based in our Vancouver or Sunnyvale office.**

**Responsibilities**:

- Focused on growing and developing existing Ooma customers and generating new business
- Achieve and exceed individual monthly sales quota through the VAR sales channel
- Key role in new business pitches responsible for the effective on-boarding of new clients
- Write business plans for current and opportunity tender business
- Champion customer at all levels internally and by training VARs to efficiently represent the customer
- Consistently follow up with customers to ensure their satisfaction with delivery, quality and customer service
- Execute best sales practices and techniques as coached by management
- Forecast sales activity and revenue achievement using Salesforce

**Requirements**:

- 2**+ years of quota carrying B2B account management Sales experience in **Telecom, VoIP, Networking or IT**:

- Proven account management and relationship building skills
- Salesforce and forecasting experience
- Highly self-motivated with a positive mind set
- Exceptional communication and presentation skills
- Excellent problem solving and analytical skills
- Methodical approach with the ability to capitalize on momentum
- Ability to multi-task, prioritize and manage time effectively
- Work ONSITE in our Vancouver, BC office

**Benefits**:

- Full Medical/Dental/Vision benefits
- RRSP Match
- Paid time off (PTO)
- Paid Holidays

LI-OP1

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