Office Assistant

2 weeks ago


Canmore, Canada Snowy Owl Sled Dog Tours Inc. Full time

We here at Snowy Owl and White Wolf Rafting are looking for a customer service superstar who thrives in a fun and dynamic work environment. If you answered "yes," then this opportunity is perfect for you We are currently seeking full-time Reservations Agents to join our team at our downtown Canmore office for the 2025 summer season, running from June to September. There is also the potential to continue working with us during the winter season. We are seeking a detail-oriented Reservation Agent to join our team. As a Reservation Agent, you will be responsible for assisting customers with booking reservations, providing exceptional customer service, and ensuring guest satisfaction. **Duties**: - Answer incoming calls and assist customers with reservations - Provide information about all our summer and winter tours - Process reservations accurately and efficiently - Handle customer inquiries and resolve any issues or complaints - Maintain a positive and professional attitude at all times - Collaborate with other staff to ensure seamless guest experiences **Qualifications**: - Previous experience in hospitality or customer service preferred - Strong customer service skills with a focus on guest satisfaction - Familiarity with front desk operations - Ability to work in a fast-paced environment while maintaining attention to detail - A self-starter who takes initiative and is reliable - A friendly and outgoing personality This position offers the opportunity to work in a dynamic environment, interact with guests from diverse backgrounds, and contribute to creating memorable experiences for our customers. If you are passionate about providing exceptional service and enjoy working in a team-oriented setting, we would love to hear from you **PLEASE NOTE: WE DO NOT HAVE STAFF ACCOMIDATIONS** **Job Types**: Full-time, Seasonal Contract length: 5 months Pay: $18.00-$19.00 per hour Expected hours: 30 - 40 per week Additional pay: - Bonus pay - Overtime pay **Benefits**: - Company events - Flexible schedule - Store discount Flexible language requirement: - French not required Schedule: - 8 hour shift - Overtime Work Location: In person Expected start date: 2025-05-20



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