Commercial Sales Manager

Job Opportunity
Dodds Garage Doors (Dodds) is seeking a dynamic and results-driven Commercial Sales Manager who excels in a Business-to-Business (B2B) sales environment and is passionate about building and maintaining strong relationships with key commercial stakeholders. In this role, you will lead the sales team, develop strategic business plans, and manage client relationships within the commercial sector.
Your focus will be on selling to property managers, construction project managers, architects, designers, and maintenance supervisors. You will be responsible for managing existing accounts, expanding into new verticals, and driving sales across both established and new territories. Additionally, you will promote Dodds' preventative maintenance program to ensure long-term customer retention and satisfaction.
Why work for Dodds Garage Doors?
Dodds Garage Doors, founded in 1958, is the leading provider of garage doors and openers across Southern Ontario. Serving more than 800,000 customers, Dodds is known for its high-quality, Canadian-specific products and has won the Consumers Choice Award for over 20 years. With a legacy of exceptional customer service, Dodds offers 24/7 repairs, installations, and preventative maintenance, making it the most trusted and highly reviewed garage door company in the region. With over 66 years in business, Dodds continues to be the region's leading choice for garage door solutions.

**Responsibilities**:

- Performance: Lead, mentor, and guide the field sales team by setting clear goals, expectations, and performance benchmarks.
- Hiring & Training: Recruit and train qualified sales professionals, equipping them with company policies, sales techniques, and product knowledge while providing ongoing coaching and professional development opportunities.
- Support: Advocate for team members’ professional growth by providing ongoing coaching and guidance.
- Culture: Cultivate a collaborative, high-performing, growth-focused team culture emphasizing continuous improvement.
- Strategy: Implement and execute creative strategic sales plans to align with and achieve organizational goals.
- Reports: Monitor team performance, analyze results, and deliver detailed reports to senior leadership, highlighting opportunities for optimization.
- Research: Leverage market trends and customer feedback to refine sales strategies and enhance the sales funnel.
- Marketing: collaborate with marketing to create campaigns that align with sales goals and generate leads.
- Travel: visit Dodds offices across Ontario (day trips)
- CRM: establish data software to support the lead management generation, data store and sales forecasting cycle

Expectations for Success
- New maintenance contracts: Track the number of new maintenance contracts acquired and evaluate the effectiveness of outreach, marketing efforts, and customer acquisition strategies.
- Total Revenue: Monitor the total income generated from all sources during a specific period and assess its alignment with growth objectives.
- Total Gross Margin: Measure profitability by calculating revenue minus the cost of goods sold (COGS), reflecting the team’s efficiency in generating profit.
- Close Rate: Track the percentage of leads or opportunities successfully converted into sales, serving as a key indicator of the team’s ability to turn prospects into customers.

**Compensation**: $85,000 - $120,000

**Job Type**: Full-time, permanent, 5x a week in office
**Location**: North York, Ontario
Seeking a driven and results-oriented leader with a proven track record in sales management, business development, and overseeing a high-performing field sales team. If you thrive in a fast-paced environment and are eager to contribute to a company with a long-standing reputation for excellence, we encourage you to apply. Join Dodds Garage Doors to take your career to the next level in a company that values its employees, customers, and the communities it serves.