Customer Service
1 week ago
**Overview**
**Duties**:
- Provide information about products and services
- Process orders, returns, and exchanges
- Upsell products and services to customers
- Maintain customer records by updating account information
- Analyze customer needs and recommend appropriate solutions
**Qualifications**:
- Proficient in English; multilingual abilities are a plus
- Strong data entry skills
- Excellent phone etiquette and communication skills
- Previous experience in customer service or sales is preferred
- Handling of insects and feeder rodents is preferred
- Knowledge of animals products is a plus
- Team player
**Job Type**: Part-time
Pay: From $17.20 per hour
Expected hours: 10 - 20 per week
**Benefits**:
- Discounted or free food
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Holidays
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail sales: 2 years (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
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