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Front Desk Agent Afternoons 3pm-11pm

3 weeks ago

Parry Sound, Canada Parry Sound Inn and Suites Full time

Responsibilities
- Perform check-ins and check-outs
- Perform nightly audit.
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Maintain updated records of bookings and payments

**Sample schedule**

Friday 3pm-11pm

Saturday 3pm-11pm

Sunday3pm-11pm

**Job Types**: Part-time, Permanent

Schedule:

- 8 hour shift
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)